Cisco Cisco Email Security Appliance C160 Mode D'Emploi

Page de 1211
 
40-28
AsyncOS 9.1.2 for Cisco Email Security Appliances User Guide
 
Chapter 40      Testing and Troubleshooting
  Working with Technical Support
Restrictions 
Remote power management is available only on certain hardware. 
For specifics, se
If you want be able to use this feature, you must enable it in advance, before you need to use it. 
For details, see 
Only the following IPMI commands are supported:
status, on, off, cycle, reset, diag, soft 
Issuing unsupported commands will produce an “insufficient privileges” error. 
Before You Begin 
Obtain and set up a utility that can manage devices using IPMI version 2.0. 
Understand how to use the supported IPMI commands. See the documentation for your IPMI tool. 
Procedure
Step 1
Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power 
Control port, which you configured earlier, along with the required credentials. 
For example, from a UNIX-type machine with IPMI support, you might issue the command: 
ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P password chassis power reset 
where 
192.0.2.1
 is the IP address assigned to the Remote Power 
Control port and 
remoteresetuser 
and 
password
 are the credentials that you entered while enabling this feature. 
Step 2
Wait at least 
11 minutes for the appliance to reboot. 
Working with Technical Support
 
Technical Support for Virtual Appliances 
Requirements for getting technical support for your virtual appliance are described in the Cisco Content 
Security Virtual Appliance Installation Guide
 available from