Cisco Headend System Release 2.5 Guide De Conception
Chapter 2 Activate SBE and Verify Activation
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7 The sample data in step 6 clearly shows the following database count:
1786 DHCTs have DIS enabled, 5 DHCTs have DIS disabled, 2 DHCTs have DIS
disabled with DMS enabled, and 0 percent of boxes do NOT have DIS enabled.
Important: The desired result of the database counts is for two database counts
Important: The desired result of the database counts is for two database counts
to match or for the first number to be larger than the second number. You must
contact Cisco Services if you do not notice progress from one count to the next.
Check Database Counts
Use the VOD Information diagnostic screen to verify that a DHCT has received type
8 EMMs. This step cannot be performed on DHCTs that do not support the SA
Resident Application (SARA).
Important: If your DHCTs are supported by a resident application other than SARA,
Important: If your DHCTs are supported by a resident application other than SARA,
contact your vendor to see if there is a similar verification procedure to determine
that the DHCTs have received type 8 EMMs.
1 Check the DNCS for missing QAM key certificates using the Correcting QAM,
1 Check the DNCS for missing QAM key certificates using the Correcting QAM,
MQAM, GQAM, and GoQAM Modulators With Missing Key Certificates (part
number 745235) document. This document contains procedures to determine
whether or not QAM key certificates are stored on the DNCS, including
instructions to correct this condition.
Important: A QAM with a missing key certificate will cause encrypted VOD
Important: A QAM with a missing key certificate will cause encrypted VOD
purchases on that QAM to fail.
2 For any DHCTs, use the VOD Information diagnostic screen to check the VOD
cells field to verify that the DHCT has received type 8 EMMs.
Notes:
Notes:
This step cannot be performed on DHCTs that do not support the SARA.
If your DHCTs are supported by a resident application other than SARA,
contact your vendor to see if there is a similar verification procedure to
determine that the DHCTs have received type 8 EMMs.
For more information, refer to Understanding Diagnostic Screens for the Explorer
Digital Home Communications Terminals Application Guide (part number
749244).