Cisco Cisco Prime Unified Service Monitor 9.0 Fiche De Données
Data Sheet
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Cisco Unified Service Monitor 2.2
Cisco Unified Communications
Cisco
®
Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile
networks, enabling easy collaboration every time from any workspace.
Product Overview
Cisco Unified Service Monitor is a component of the Cisco Unified Communications Management Suite, consisting of
Cisco Unified Provisioning Manager, Cisco Unified Operations Manager, Cisco Unified Service Monitor, and Cisco
Unified Service Statistics Manager. Cisco Unified Service Monitor continuously monitors active calls supported by
the Cisco Unified Communications system and provides near real-time notification when the voice quality of a call
fails to meet a user-defined quality threshold (refer to Figure 1).
Figure 1. Cisco Unified Service Monitor: Voice Transmission Quality and Most Impacted Endpoint Report
Cisco Unified Service Monitor monitors, evaluates, and generates reports on user-experience metrics associated
with active calls on the Cisco Unified Communications system. It provides a comprehensive list of voice-impairment
metrics useful in troubleshooting voice-quality issues.
User-experience reports generated by the system provide lists and details of the endpoints (for example, phones and
gateways) that are most frequently affected by voice-quality issues. The reports allows users to understand service
quality at a system level through call-quality metrics gathered from Cisco Voice Transmission Quality (VTQ)
functionality. The reports provide information about real-time service quality through Cisco 1040 Sensors and Cisco
Network Analysis Module 4.0. The enhanced call stream correlation report (Figure 2) provides detailed call metrics
collected from multiple instances of Cisco 1040 Sensors and Cisco Network Analysis Module, which will enable
system administrators to idenitfy network segments that have a lower-quality user experience.