Cisco Cisco Prime Collaboration Assurance 11.5 Livre blanc

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Contents

Introduction .............................................................................................................................................................. 4

Terms .................................................................................................................................................................... 4

Provisioning Overview ............................................................................................................................................ 5

Installation ................................................................................................................................................................ 5

Prerequisites ......................................................................................................................................................... 5

Server Requirement .............................................................................................................................................. 6

Client Requirement ............................................................................................................................................... 6

Preparing for Installation ....................................................................................................................................... 6

Checking Port Availability ..................................................................................................................................... 7

Licensing the Product ........................................................................................................................................... 7

Direct Versus Indirect Provisioning ....................................................................................................................... 7

Direct Provisioning ........................................................................................................................................... 7

Indirect Provisioning ......................................................................................................................................... 7

Required Device Protocols and Software Versions .............................................................................................. 8

Before Beginning Deployment ............................................................................................................................... 8

Cisco Prime Collaboration Provisioning Deployment Flowchart ........................................................................ 8

Deployment and Configuration (Details): Know the Flow .................................................................................. 17

Step 1: Create a rules template to embed business policies ............................................................................. 17

Step 2: Add infrastructure devices....................................................................................................................... 18

Step 3: Create domains and revisit business rules ............................................................................................ 18

Step 4: Add and edit user roles ............................................................................................................................ 19

Step 5: Synchronize infrastructure, users, LDAP, and domains ....................................................................... 20

Best Practice: Scheduled Synchronization ..................................................................................................... 23

Points to Note ................................................................................................................................................. 24

Advanced Configuration: LDAP-Integrated Unified Communications Manager .............................................. 24

Behaviors for Adding or Deleting Users in Cisco Prime Collaboration Provisioning and Cisco Unified
Communications Manager (Non-LDAP-Integrated Unified Communications Manager) ................................. 25

How to Enable Infrastructure and User Synchronization via CLI .................................................................... 25

Automatic Service Provisioning and Deprovisioning ........................................................................................... 26

How to Enable Automatic Service Provisioning .............................................................................................. 26

Step 6: Create service areas ................................................................................................................................. 27

Step 7: Create service templates .......................................................................................................................... 29

Step 8: Assign authorization roles ....................................................................................................................... 30

Best Practices for Role Assignment ............................................................................................................... 31

Step 9: Start taking orders for provisioning services ......................................................................................... 32

Step 10: Create batch files for frequently performed actions ............................................................................ 36

Analog Voice Gateway and Phone Support ........................................................................................................ 36

Move Users and Services ...................................................................................................................................... 38

Provisioning Cisco Jabber and Conference Now ............................................................................................... 38

Cisco TelePresence Management Suite Integration ........................................................................................... 40

Localization ............................................................................................................................................................ 40

SSL Certificates ..................................................................................................................................................... 41