Cisco Cisco Prime Collaboration Assurance 11.5 Livre blanc

 

 

© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 

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Introduction 

Cisco Prime

™

 Collaboration 11.0 allows voice and video network operations centers (NOCs) to visualize, monitor, 

and troubleshoot Cisco TelePresence

®

, voice, and video infrastructure applications and also to provision users and 

their voice and video services  

Prime Collaboration Assurance and Analytics. The product is based on the Linux operating system and 

incorporates both voice and video management tools in one product.  

Cisco Prime Collaboration Assurance and Analytics: The Cisco Prime Collaboration Assurance and Analytics 

product allows network operators to monitor and troubleshoot their voice and video networks. It provides tools to 

troubleshoot video sessions and diagnostic tests to proactively find problems in the network before they affect 
users’ experience. It also has comprehensive long-term reporting and analytics capability and notification 

capabilities. 

Cisco Prime Collaboration Provisioning: Cisco Prime Collaboration Provisioning allows administrators to 

provision users and their unified communications services such as phones, video endpoints, lines, voicemail, and 

presence using a single user interface. The product has a powerful auditing feature that allows you to track all the 

changes and also offers a self-care portal that allows administrators to empower end users to provision services 

(speed dialing and call forwarding, for example) on their devices and change Cisco

®

 Unified Communications 

Manager and voicemail passwords and PINs. Service templates allow the administrator to automatically configure 

the Cisco Unified Communications solution in a consistent way. The batch provisioning feature in Cisco Prime 

Collaboration Provisioning allow you to bulk-add users and their services and also to push dial-plan objects for a 

branch office, for example, using a single batch file. Cisco Prime Collaboration Provisioning also makes onboarding 

(provisioning services to new employees added to Active Directory) and off-boarding (deprovisioning services from 

employees who leave the organization) easier to manage with its Automatic Service Provisioning feature.  

This document specifically covers the steps for deploying Cisco Prime Collaboration Provisioning. Refer to the 

Cisco Prime Collaboration Assurance and Analytics Deployment Guide for deployment steps for the Assurance 

and Analytics component of Cisco Prime Collaboration. 

Table 1 gives definitions for terms used in this guide. 

Terms Related to Cisco Prime Collaboration Provisioning 

Attributes may have true-or-false, text, template, or keyword settings. They are set in the service template. 

Administrators are authorized to perform various tasks in Cisco Prime Collaboration Provisioning. There 
are global admins and domain admins. 

Unified Communications Manager  Cisco Unified Communications Manager, formerly Cisco Unified Call Manager. 

A logical partition to subdivide a shared environment to create separate local administrative partitions. 

An administrator who has provisioning access to one or more domains. A domain admin generally does 
not have higher-level access to set up infrastructure devices or the overall Cisco Prime Collaboration 
Provisioning system. 

Domain synchronization: User sync and infrastructure sync bring infrastructure objects, users, and user 
services into Cisco P

rime Collaboration Provisioning’s database. Domain sync will move all the objects 

brought into the database into the corresponding domains.  

Moves, adds, changes, and deletes. 

Top-level administrator with access to all system resources. Typically the global admin sets up the system 
and delegates management tasks to domain admins.