Cisco Cisco Prime Collaboration Assurance 11.5 Livre blanc

 

 

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Cisco Prime Collaboration uses call detail records (CDRs) and call management records (CMRs) from Cisco 

Unified Communications Manager to provide detailed CDR and voice quality reports including MOS and 

impairment details. It also uses CDRs to calculate trunk and route group utilization. 

To Configure Cisco Unified Communications Manager to send call records to the Cisco Prime Collaboration server 

follow these steps: 

Step 1.   On the Unified Communications Manager, select Administration. 

Step 2.   Go to the Service Parameters Configuration page by selecting System > Service Parameters. 

Step 3.   Set parameters for: 

● 

CDR Enabled Flag by scrolling down to System and selecting True. 

● 

Call Diagnostics Enabled by scrolling down to Cluster wide Parameters (Device - General) and selecting 

Set to Enable Only When CDR Enabled Flag Is True. 

Step 4.   To add Cisco Prime Collaboration Assurance as a billing server in Cisco Unfied Communications 

Manager: 

a. Select Tools > CDR Management. 

b. Scroll down to Billing Applications Server Parameters and click Add New. 

c. Enter the following 

◦ 

Host Name/IP Address: IP address of the system where Cisco Prime Collaboration is installed. 

◦ 

User Name: Enter smuser 

◦ 

Password: Default password is smuser 

d. Select the SFTP Protocol. 

e. Directory path: Enter /home/smuser 

f. Select the Resend on failure check box. 

Step 5.   Click Add. 

Cisco Prime Collaboration relies on the cluster ID of the Cisco Unified Communications Manager cluster to 

uniquely identify and manage the Cisco Unified Communications Manager deployment. Therefore, if two Cisco 

Unified Communications Manager deployments belonging to different clusters have the same cluster ID then Cisco 

Prime Collaboration Assurance cannot manage them as two distinct clusters. Cisco Unified Communications 

Manager has a default cluster name of StandAloneCluster. If you are managing multiple Cisco Unified 

Communications Manager deployments belonging to different clusters, you will need to change the cluster ID of 

these Cisco Unified Communications Managers so that they have unique names. 

To change the cluster ID of a Cisco Unified Communications Manager, do the following: 

Step 1.   Open the Cisco Unified Communications Manager Administration page. 

Step 2.   From the menu, select System, and choose Enterprise Parameters. 

a. The Enterprise Configuration page is displayed. 

Step 3.   In the Cluster ID field, enter a new cluster ID. 

b. The default is StandAloneCluster. This should be changed so that it is unique for every cluster.