Cisco Cisco Computer Telephony Integration Option 8.5 Guide De Montage

Step 2

If you are uninstalling CTI OS Server or CTI OS Data Store using the CTI OS Service Control
utility, stop all CTI OS services running on the host.

Step 3

Use Windows Add or Remove Programs to uninstall any engineering specials installed on CTI
OS 8.5(1).

Step 4

Use Windows Add or Remove Programs to uninstall CTI OS 8.5(1).

Step 5

Restart all CTI OS services and clients on the host.

Upgrade Guide for ICM and CTI OS for Cisco Unified Contact Center Enterprise Release 8.5(1)

Chapter 4: Upgrading CTI OS to 8.5(1)

How to Test Your CTI OS Install