Brother MFC-5860CN Mode D'Emploi

Troubleshooting

d

Verify that the print server is on your network as follows:

„

Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two 

minutes for the print server to load its IP address after setting the IP address). 

„

From the Go menu, select Applications.

Open the Utilities folder.

Double-click the Printer Setup Utility icon. (For Mac OS

 X 10.2.x users, double click the 

Print Center icon)

Click Add.

Make the following selection. Make sure that your print server appears. If it is visible, then the 
connection is good. Otherwise, go to e.

e

If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory 
settings and try from the initial setup again. For information how to reset to the default factory settings, 
see Restoring the network settings to factory default on page 26.

f

Check the following.

„

If the installation failed, the Firewall on your computer may be blocking the necessary network 
connection to the machine. In this case, you will need to disable the Firewall on your computer and 
re-install the drivers.