Samsung BD-J5500 Manuel D’Utilisation

PROBLEM

SOLUTION

Forgot password

~ Press the ^ button (on the front panel) for more than 5 seconds with no

disc inside. All settings including the password will revert to the factory

settings.

Don’t use this unless absolutely necessary.

~ When the factory default settings are restored, all stored user BD data is deleted.

The picture is noisy or

distorted

~ Make sure that the disc is not dirty or scratched.

~ Clean the disc.

No HDMI output.

~ Check the connection between the TV and the HDMI jack of the player.

~ Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

resolutions.

Abnormal HDMI output

screen.

~ If random noise appears on the screen, it means that TV does not support

HDCP (High-bandwidth Digital Content Protection).

If you experience other

problems.

~ Go to the contents and find the section of the user manual that contains the

explanations regarding the current problem, and follow the procedure once

again.

~ If the problem still cannot be solved, please contact your nearest Samsung

authorised service centre.

DLNA function

I can see folders shared

through DLNA, but I

cannot see the files.

~ DLNA shows only files corresponding to the Image, Music, and Movie

categories. Files that do not correspond to these categories are not

displayed.

Video is played

intermittently.

~ Check if the network is stable.

~ Check if the network cable is properly connected and if the network is

overloaded.

DLNA connection

between Player and PC is

unstable.

~ The IP address under the same subnetwork should be unique. If they are

not, IP interference can cause this phenomenon.

~ Check if you have a firewall enabled.

If so, disable the firewall function.

PROBLEM

SOLUTION

BD-LIVE

I cannot connect to the

BD-LIVE server.

~ Check whether the network connection is working or not by using the

Network Status menu.

~ Check whether the USB memory device is connected to the player.

~ The memory device must have at least 1GB of free space to accommodate

the BD-LIVE service.

You can check the available size in BD Data Management.

~ Check whether the BD-LIVE Internet Connection menu is set to Allow(All).

~ If all above fails, contact the contents provider or update the player to the

latest firmware.

When using the BD-LIVE

service, an error occurs.

~ The memory device must have at least 1GB of free space to accommodate

the BD-LIVE service.

You can check the available size in BD Data Management.

✎

NotES

When the factory default settings are restored, all stored user BD data is deleted.

Repairs

If you contact us to repair your player, an administration fee may be charged if

either:
1. An engineer is called out to your home at your request and there is no

defect in the product.

2. You bring the unit to a repair centre and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a

home visit or begin any work on your player.

We recommend you read this manually thoroughly, search for a solution on line

at www.samsung.com, or contact Samsung Customer Care before seeking to

repair your player.