Avaya 4600 Manuel D’Utilisation

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Troubleshooting Guidelines
150 4600 Series IP Telephone LAN Administrator Guide
 
System busy
 
VISUAL INDICATION: Message Waiting indicators at top of telephone and 
left middle of faceplate display a broken flutter continuously (alternating 50 
milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500 
milliseconds off) until either the “*” or “#” button is pressed. 
CAUSE: Most likely, the number of IP endpoints on the PBX is already at 
maximum, Less likely, network resource is unavailable. 
RESOLUTION: The telephone was attempting to access the PBX and was 
not successful. Check the resource being called upon for availability. If the 
resource appears operational and properly linked to the network, verify 
addressing is accurate and that a two-way telephone/resource 
communication path exists. Press * to retry the process with the same 
values, or # to restart and enter the extension and password again.
System Error
 
VISUAL INDICATION: Message Waiting indicators at top of telephone and 
left middle of faceplate display a broken flutter continuously (alternating 50 
milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500 
milliseconds off) until either the “*” or “#” button is pressed. 
CAUSE: The PBX has an unspecified problem.
RESOLUTION: Press * to retry the process using the same values 
or # to restart and re-enter the extension and password. Consult your Avaya 
Media Server administration and troubleshooting documentation. 
Undefined 
Error
 
VISUAL INDICATION: Message Waiting indicators at top of telephone and 
left middle of faceplate display a broken flutter continuously (alternating 50 
milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500 
milliseconds off) until either the “*” or “#” button is pressed.
CAUSE: The PBX has rejected registration for an unspecified reason.
RESOLUTION: Press * to retry the process using the same values or # to 
restart and re-enter the extension and password. Consult your Avaya Media 
Server administration and troubleshooting documentation.
Wrong Set 
Type
 
VISUAL INDICATION: Message Waiting indicators at top of telephone and 
left middle of faceplate display a broken flutter continuously (alternating 50 
milliseconds on, 50 milliseconds off for 500 milliseconds followed by 500 
milliseconds off) until either the “*” or “#” button is pressed. 
CAUSE: The PBX does not recognize the set type.
RESOLUTION: Ensure the PBX is properly administered to expect the 
appropriate telephone for the IP address and extension. Press * to retry the 
process using the same values or # to restart and re-enter the extension 
and password.
Table 18: Possible Error Messages During 4601 IP Telephone Installation or 
Operation  (continued)
Error Message
4601 Visual Indication/Cause/Resolution
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