Avaya 4600 Manuel D’Utilisation

This section describes specific problems that can occur during 4601 IP Telephone installation, 
administration or normal operation, and possible ways of resolving these problems.

, the Error Messages shown in the first column correspond to the equivalent 

conditions described in “Chapter 4" of the 4600 Series IP Telephone Installation Guide and 

. However, rather than displaying messages, the 4601 turns its LEDs on and off to 

indicate an error condition, as described in 

’s second column. In addition, not all error 

conditions result in unique LED indications.

The FTP Server has 
denied access 
Please check FTP 
Setup parameters

 

CAUSE: The FTP server has reported that it did not store data.
RESOLUTION: Verify the FTP server setup parameters, as 
indicated on the FTP Setup Parameters screen. See “FTP Setup” 
in Chapter 8 of the 4630/4630SW IP Telephone User Guide, or 
see “Backup/Restore Options” in Chapter 6 of the appropriate 
User Guide for the telephone type. 

The FTP Server was 
unable to store the 
backup file

 

CAUSE: The FTP server has reported that it could not store the 
data.
RESOLUTION: Verify administration and available capacity/
filespace on the FTP server.

Extension 
Error

 

VISUAL INDICATION: Message Waiting indicators at top of telephone and 
the left middle of the faceplate display a broken flutter for a total of 5 cycles 
(with one cycle being alternating 50 milliseconds on, 50 milliseconds off for 
500 milliseconds followed by 500 milliseconds off). 
CAUSE: The PBX does not recognize the extension entered or cannot find 
a valid gatekeeper.
RESOLUTION: Confirm the extension is correct and is correctly 
administered on the switch. Then try registration again, taking particular 
care to enter the extension accurately.