Elite Screens TE84VG2 Manuel D’Utilisation

 

 

For Warranty and Service requests please fill out a RMA /Service Form at:

http://www.elitescreens.com/service_form

 

 
Please Visit this link for full Warranty information: 

http://www.elitescreens.com/warranty

 

 
• Two (2) year warranty parts and labor from purchase date as follows (except for refurbished 
units as specified below) 
 
• Refurbished units carry a 90-day parts and labor warranty. 
 
• Each party will be responsible for one way shipping during the warranty period. 
 
• DOA (Dead On Arrival): Must be reported within 7 business days of receipt. An RMA 
(Return Merchandise Authorization) number must be issued in order to process a replacement. 
Elite Screens will replace the DOA unit with a brand new replacement *(see exceptions below) 
after the DOA unit is received and/or confirmed defective. Once the product is received, Elite 
Screens will send out a new* unit to the customer by ground service (based on stock availability). 
Should a problem be reported after the 7-day grace period, the item must be shipped to us for 
warranty repair. 
 
• DO NOT return any unauthorized items to Elite Screens, as they will be refused. 
The RMA number must be included on the outside label of your shipping box and shipping 
documents. Our warehouse is not authorized to accept returns without an RMA number on the 
shipping label. RMA numbers are valid for 45 days from the date of issue. 
 
• Missing Parts must be reported within the 7-day (DOA) grace period. If reported after 7 days, 
customer will be only responsible for shipping and handling fees. If reported after 30 days of 
receipt, customer is responsible for cost of the parts and shipping & handling fees. 
 

*A new or refurbished replacement will be sent out to the customer depending on the type of purchase (new or refurbished) 
or based on stock availability. 

 
 
For US and Canada only