SATO CX200 Manuel D’Utilisation

Page de 55
49
Rev B
SATO SERVICE MANUAL
CX Series Printers
Troubleshooting
4-1  Preliminary Tests
SATO printers are very reliable, so printing problems are unlikely.  If you do think you
have a printer problem, proceed as follows:
Section
4
1.
Confirm that the printer has the right media installed, and that it is loaded
correctly as described in this manual.
2.
Confirm that the printer is connected to its power supply and the supply is
plugged into an AC outlet having the proper voltage.  Measure the voltage at
the output of the power supply.  It should be 24V +/- 10%.
3.
Open the print head and inspect the media path.  Remove any obstructions,
and clean the print head and drive roller according to the instructions in this
manual.
4.
Press down firmly on both print head latches to confirm that they are closed.
5.
Confirm that the printer READY indicator glows green.
6.
Print a self-test label as described in this manual. (Page 26)
7.
Press FEED to confirm that the printer will feed a label.
8.
Review the common problems described in this section.
Note:
The information here assumes you are using label printing software.  If you are
programming the printer, please review the information in the CXProg.pdf file
located on the CD-ROM.
REFER TO THE ILLUSTRATIONS ELSEWHERE IN THIS MANUAL