Aleratec 350103 Manuel D’Utilisation

Page de 58
www.aleratec.com
46
Technical Support
After reading this User Guide, if you need additional assistance with this product, 
please contact Aleratec Technical Support. Our technical staff will be happy to assist 
you, but they may need your help to better assist you. 
Contacting support without all the necessary information can be both time 
consuming and frustrating. Therefore, please try to have the following information 
ready before calling:
1.  Part Number - the part number is located on the bottom of the 1:1 HDD 
Cruiser.
2.  Serial Number - the serial number is located on the back of the 1:1 HDD 
Cruiser.
3.  Troubles/symptoms - please provide enough information about the issue so our 
technical staff can accurately diagnose it.
Technical Support Addresses and Phone Numbers
 
X
By e-mail: support@aleratec.com
 
X
By Telephone: 1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time, 
Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your Aleratec product.
 
X
Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483