Exegin Technologies Limited 58Q3 Manuel D’Utilisation
15
Q58 OEM Manual
© 2014 Exegin Technologies Limited
4. Getting Help
Help Methods Available
Help Methods Available
4
G
ETTING
H
ELP
This chapter identifies other sources of Help for installing and configuring your Q58
802.15.4 SPI Module and defines the repair procedure.
802.15.4 SPI Module and defines the repair procedure.
Help Methods Available
"Troubleshooting Tips" sections
Troubleshooting tips are listed at the end of each network configuration chapter. These
are the most commonly asked relevant questions. There are additional troubleshooting
tips in the appendices as well.
are the most commonly asked relevant questions. There are additional troubleshooting
tips in the appendices as well.
Web site
Exegin’s Web site, http://www.exegin.com/, contains information about the company
and its products. You will find a link to the Support page that contains the technical
bulletins and firmware and software histories and files.
and its products. You will find a link to the Support page that contains the technical
bulletins and firmware and software histories and files.
Contacting Exegin
If you need technical assistance from Exegin, please have this information on hand:
•
Q58 serial number found on the bottom of the 802.15.4 SPI Module.
•
Description of your network environment and peripherals attached.
•
Description of the problem.
Contact options
Email "support@exegin.com"
Call +1 604 468-2552 x637.
Note: Email queries will have the fastest response time.