Microcell SA Lux. Swiss Branch C62 Manuel D’Utilisation
Questions & Answers
55
C62 am, A31008-H5700-A1-2-7619 (15. September 2003, 16:20)
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Problem
Possible causes
Possible solution
No connection to
network .
Weak signal.
Move to higher location, to a window or an open
space.
Outside GSM range.
Check coverage area of the service provider.
SIM card not valid.
Contact the service provider.
New network not authorised. Try manual selection or select a different network
Network barring is set.
Check barrings (page 51).
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is automatic
(page 51). Switching the phone off and on may speed
this up.
Calls not possible. Second line set.
Set first line
‘
New SIM card inserted.
Check for new restrictions.
Charge limit reached.
Reset limit with PIN 2 (page 29).
Credit used up.
Load credit.
Certain uses of the
phone not possible.
Call restrictions are set.
Barrings may be set by your service provider. Check
barrings (page 51).
No entries in Add-
ressbook possible.
Addressbook is fulll.
Delete entries in Addressbook or transfer to SIM card
Voice mail does not
work
Call divert to the mailbox not
set.
Set call divert to the mailbox (page 49).
SMS (text mes-
sage) flashing.
SMS memory is full.
To free up capacity, delete or file messages (SMS).
Function cannot
be set.
Not supported by service
provider or registration re-
quired.
Contact your service provider.
Memory problems
for, e.g. messages,
ring tones, pictures.
Phone memory full.
Delete files in the applicable areas.
No WAP access.
Profile not activated, profile
settings wrong/incomplete.
Activate WAP profile (page 30), set (page 30). If nec-
essary ask your service provider.