Microcell SA Lux. Swiss Branch C62 Manuel D’Utilisation
Customer Care
57
C62 am, A31008-H5700-A1-2-7619 (15. September 2003, 16:20)
©
Si
em
en
s A
G
20
03
, I
:\M
ob
il\L
55
\C
62
_S
qu
ir
re
l_
(m
c)
\a
m
\_
fo
r_
fc
c\
C6
2_
us
to
m
er
ar
e.
fm
Customer
Care
Care
In some countries repair and replace serv-
ices are impossible where the products are
not sold through our authorised dealers.
When calling customer service, please have
When calling customer service, please have
ready your receipt and the phone identity
number (IMEI, to display press * # 0 6 #), the
software version (to display, press * # 0 6 #,
then
§Info§
) and if available, your Siemens
Service customer number.
If repair work is necessary, please contact one of
our service centres:
Abu Dhabi.........................................0 26 42 38 00
Abu Dhabi.........................................0 26 42 38 00
Argentina .....................................0 80 08 88 98 78
Australia..........................................13 00 66 53 66
Austria.............................................05 17 07 50 04
Bahrain .....................................................40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brazil............................................0 80 07 07 12 48
Brunei ..................................................02 43 08 01
Bulgaria................................................02 73 94 88
Cambodia ............................................12 80 05 00
Canada ........................................1 88 87 77 02 11
China ...........................................0 21 50 31 81 49
Croatia ..............................................0 16 10 53 81
Czech Republic...............................02 33 03 27 27
Denmark ..............................................35 25 86 00
Dubai ................................................0 43 96 64 33
Egypt.................................................0 23 33 41 11
Estonia.................................................06 30 47 97
Finland............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany......................................0 18 05 33 32 26
Greece.........................................0 80 11 11 11 16
Hong Kong...........................................28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland ...................................................5 11 30 00
India.............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 66 76 44 00
Ivory Coast...........................................05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.....................................................2 72 37 17
Kuwait ....................................................2 45 41 78
Latvia .....................................................7 50 11 18
Lebanon...............................................01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 52 74 20 10
Luxembourg........................................ 43 84 33 99
Macedonia ...........................................02 13 14 84
Malaysia....................................+ 6 03 77 12 43 04
Malta.......................................+ 35 32 14 94 06 32
Mauritius ................................................2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco...............................................22 66 92 09
Netherlands .................................0 90 03 33 31 00
New Zealand...................................08 00 27 43 63
Nigeria ..............................................0 14 50 05 00
Norway.................................................22 70 84 00
Oman....................................................... 79 10 12
Pakistan..........................................02 15 66 22 00
Paraguay ..........................................8 00 10 20 04
Philippines ........................................0 27 57 11 18
Poland.............................................08 01 30 00 30
Portugal ............................................8 08 20 15 21
Qatar....................................................04 32 20 10
Romania .........................................02 12 04 60 00
Russia..........................................8 80 02 00 10 10
We offer fast, individual advice!
You have several options:
Our online support on the Internet:
www.my-siemens.com/customercare
We can be reached any time, any place.
Our online support on the Internet:
www.my-siemens.com/customercare
We can be reached any time, any place.
You are given 24 hour support on all as-
pects of our products. Here you will find an
interactive fault-finding system, a compila-
tion of the most frequently asked ques-
tions and answers, plus user guides and
current software updates to download.
You will also find the most frequently
You will also find the most frequently
asked questions and answers in the sec-
tion entitled page 54 in this user guide.