BenQ Mobile GmbH & Co. OHG A31A Manuel D’Utilisation
Customer Care
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BenQ Mobile GmbH
& Co. OH
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Customer Care
Qualified employees are waiting to offer you expert
information about our products and installation.
In some countries repair and replace services are
In some countries repair and replace services are
impossible where the products are not sold through
our authorised dealers.
If repair work is necessary, please contact one of
our service centres:
Abu Dhabi .........................................0 26 42 38 00
Argentina .....................................0 80 08 88 98 78
Australia..........................................13 00 66 53 66
Austria.............................................05 17 07 50 04
Bahrain .................................................... 40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brunei ..................................................02 43 08 01
Bulgaria................................................02 73 94 88
Cambodia ............................................12 80 05 00
Canada ........................................1 88 87 77 02 11
Chile..................................................8 00 53 06 62
China ...........................................0 21 23 01 71 88
Colombia....................................01 80 07 00 66 24
Croatia ..............................................0 16 10 53 81
Czech Republic.................................2 33 03 27 27
Denmark ..............................................35 25 86 00
Dubai ................................................0 43 96 64 33
Ecuador ..........................................18 00 10 10 00
Egypt.................................................0 23 33 41 11
Estonia.................................................. 6 30 47 97
Finland ............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany ......................................0 90 01 00 77 00
Greece ............................................80 11 11 11 16
Hong Kong.......................................... 28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland .................................................. 5 11 30 00
India .............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 24 36 44 00
Ivory Coast.......................................... 05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.................................................... 2 72 37 17
Kuwait ................................................... 2 45 41 78
Latvia .................................................... 7 50 11 18
Lebanon.............................................. 01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 70 07 07 00
Luxembourg........................................ 43 84 33 99
Macedonia .......................................... 02 13 14 84
Malaysia....................................+ 6 03 77 12 43 04
Malta .......................................+ 35 32 14 94 06 32
Mauritius ............................................... 2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco .............................................. 22 66 92 09
Netherlands .................................0 90 03 33 31 00
New Zealand...................................08 00 27 43 63
Nigeria ..............................................0 14 50 05 00
Norway................................................ 22 70 84 00
Oman ....................................................... 79 10 12
Pakistan ..........................................02 15 66 22 00
Paraguay ..........................................8 00 10 20 04
Peru ..................................................0 80 05 24 00
Philippines ........................................0 27 57 11 18
Poland.............................................08 01 30 00 30
Portugal ............................................8 08 20 15 21
Qatar................................................... 04 32 20 10
Romania .........................................02 12 09 99 66
Russia..........................................8 80 02 00 10 10
Saudi Arabia .....................................0 22 26 00 43
Serbia .............................................01 13 07 00 80
We offer fast, individual advice! You have sever-
al options:
Our online support on the Internet:
www.BenQMobile.com/customercare
We can be reached any time, any place. You are
Our online support on the Internet:
www.BenQMobile.com/customercare
We can be reached any time, any place. You are
given 24 hour support on all aspects of our prod-
ucts. Here you will find an interactive fault-finding
system, a compilation of the most frequently
asked questions and answers, plus user guides
and current software updates to download.
When calling customer service, please have
When calling customer service, please have
ready your receipt and the phone identity
number (IMEI, to display press
*
#06#), the soft-
ware version (to display, press
*
#06#, then
§Info§
) and if available, your Service customer
number.