Broadcom Corporation BRCM1020 Manuel D’Utilisation

122

Troubleshooting

If the battery status light flashes blue and 

amber

, the battery is too hot to 

charge. Shut down the computer, disconnect the computer from the 
electrical outlet, and then let the battery and computer cool to room 
temperature.

If the battery status light rapidly flashes 

amber

, the battery may be defective. 

Contact Dell (see "Contacting Dell" on page 163).

C

HECK

 

THE

 

BATTERY

 

TEMPERATURE

—

If the battery temperature is below 0°C 

(32°F), the computer will not start.

T

EST

 

THE

 

ELECTRICAL

 

OUTLET

—

Ensure that the electrical outlet is working by 

testing it with another device, such as a lamp.

C

HECK

 

THE

  A C  

ADAPTER

—

Check the AC adapter cable connections. If the 

AC adapter has a light, ensure that the light is on.

C

ONNECT

 

THE

 

COMPUTER

 

DIRECTLY

 

TO

 

AN

 

ELECTRICAL

 

OUTLET

—

Bypass power 

protection devices, power strips, and extension cables to verify that the 
computer turns on.

E

LIMINATE

 

POSSIBLE

 

INTERFERENCE

—

Turn off nearby fans, fluorescent lights, 

halogen lamps, or other appliances.

A

DJUST

 

THE

 

POWER

 

PROPERTIES

—

R

ESEAT

 

THE

 

MEMORY

 

MODULES

—

If the computer power light turns on, but 

the display remains blank, reinstall the memory modules (see "Memory" on 
page 144).

Printer Problems

Fill out the "Diagnostics Checklist" on page 162 as you complete these 
checks.

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

 

NOTE: 

If you need technical assistance for your printer, contact the printer’s 

manufacturer.

C

HECK

 

THE

 

PRINTER

 

DOCUMENTATION

—

See the printer documentation for 

setup and troubleshooting information.

E

NSURE

 

THAT

 

THE

 

PRINTER

 

IS

 

TURNED

 

ON

C

HECK

 

THE

 

PRINTER

 

CABLE

 

CONNECTIONS

—