Vocera Communications B2000 Manuel D’Utilisation

 Basic Calling ··· 33

There may be times when it is inconvenient for you to receive calls and 
message notifications from the Genie (when you are attending a meet-
ing, for example). The easiest way to block calls is to press the Hold/DND 
button. When you are ready to resume accepting calls, press the Hold/
DND button again.

When you put the badge in Do Not Disturb (DND) mode, some calls may 
still be put through. VIP buddies or a person with VIP status can option-
ally interrupt DND mode, and an urgent call is always connected.

The Genie tells VIP buddies and callers who have VIP Status that you 
are not accepting calls right now, and asks them “Do you want me to 
break through?” If they confirm, the Genie calls your badge. (VIP Status 
is a permission granted by the system administrator.)

Urgent calls and broadcasts always break into DND mode—you do not 
get the opportunity to reject them. The system administrator must grant 
a user permission to make urgent calls and broadcasts.

To block calls using voice commands, see Blocking and Accepting Calls 
on page 42.

You can send voice messages to individual users, or you can send mes-
sages to all members of a group simultaneously. You can also specify 
that the message is urgent. Each message can be up to a minute in 
length.

Urgent messages are treated differently from non-urgent messages in 
the following ways:

• Urgent messages will be played back before standard messages, 

regardless of the order in which messages are received.

• If you have VIP status, recipients will be notified of your messages 

immediately, even if they have put their badges in Do Not Disturb 
mode or issued a command to block calls from you.

Note:  Do not confuse an urgent voice message with urgent calls, 
broadcasts, conferences, and invitations. An urgent message is played 
back before other messages, but it does not interrupt a recipient. See 
Issuing Urgent Commands on page 47.