Vocera Communications B3000N Manuel D’Utilisation
ADVANCED COMMANDS
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VOCERA BADGE USER GUIDE
You also need permission to have a pager number. If you have a pager number, use the following
voice commands to specify whether you want Vocera users to be able to send you pages:
voice commands to specify whether you want Vocera users to be able to send you pages:
Action
Recommended Voice Commands
Alternative Forms
Allow Vocera users to send you
numeric pages *
Enable pages.
Stop receiving numeric pages
from Vocera users *
Disable pages.
In addition to using the voice commands to send pages, the Genie may ask if you want to send
a page to someone who is unavailable. For example, when you call a user who is not on the
system, and that person has a pager number, the Genie asks you if you want to send that person
a page. If you say no, the Genie then asks if you want to leave a message.
a page to someone who is unavailable. For example, when you call a user who is not on the
system, and that person has a pager number, the Genie asks you if you want to send that person
a page. If you say no, the Genie then asks if you want to leave a message.
Using Instant Conferences
In some situations, even the short amount of time required to place a call with a Vocera device is
too long to wait. For example, employees in a retail store may have a goal of just a few seconds
to respond to a customer's query. Similarly, some hospital employees may have an ongoing need
for extremely urgent communication.
too long to wait. For example, employees in a retail store may have a goal of just a few seconds
to respond to a customer's query. Similarly, some hospital employees may have an ongoing need
for extremely urgent communication.
Using the conference feature gives your badge the push-to-talk quickness and convenience
of a walkie-talkie, while retaining all the flexibility and power of the Vocera system. In Vocera, a
conference is not a place for idle conversation—it is a special device state that lets you speak
with other users instantly.
of a walkie-talkie, while retaining all the flexibility and power of the Vocera system. In Vocera, a
conference is not a place for idle conversation—it is a special device state that lets you speak
with other users instantly.
Joining and Leaving a Conference
The
Join command places you in a conference. Once you are there, you simply press and hold
the Call button to speak to everyone else in the conference—you don't have to wait for call setup,
speech recognition, or Genie interactions. Everyone in a conference can hear you, anyone in
a conference can reply as soon as you release the Call button, and everyone hears the reply
immediately.
speech recognition, or Genie interactions. Everyone in a conference can hear you, anyone in
a conference can reply as soon as you release the Call button, and everyone hears the reply
immediately.
Every group has a conference associated with it. For example, if your site has set up groups
called Managers and Cashiers, you automatically have access to conferences with those
names. You do not need to be a group member to use its conference; however, your system
administrator does need to grant you the
called Managers and Cashiers, you automatically have access to conferences with those
names. You do not need to be a group member to use its conference; however, your system
administrator does need to grant you the
Conference permission.
To join or leave a conference, use the
Join or Leave commands with the name of the
conference; for example:
"Join the conference for Managers"
"Leave the conference for Cashiers"
The Genie speaks a confirmation when you join or leave a conference. In addition, the Genie
announces how many other users are in the conference when you join.
announces how many other users are in the conference when you join.
You cannot be in more than one conference at the same time. If you use the
Join command
when you are already in a conference, Vocera automatically takes you out of the first conference
and places you in the second one.
and places you in the second one.
Using the Vocera Badge or Phone in a Conference
While you are in a conference with a Vocera badge or phone, you still have access to every other
Vocera function. That is, you can place and receive calls, send and listen to messages, and
perform every other task you are accustomed to using the badge or phone for.
Vocera function. That is, you can place and receive calls, send and listen to messages, and
perform every other task you are accustomed to using the badge or phone for.
If you are in a conference, you can press the Call button to hear the Genie prompt, then issue
a command like you usually do. If you press and hold the Call button, however, you initiate a
conversation with everyone in the conference.
a command like you usually do. If you press and hold the Call button, however, you initiate a
conversation with everyone in the conference.