Vocera Communications B3000N Manuel D’Utilisation
COMMANDS FOR GROUP MANAGERS
70
VOCERA BADGE USER GUIDE
Description
Recommended Voice Commands
Add another user to a group
Add May Hu to Technical Support.
Add yourself to a group
Add me to Technical Support.
Remove a user from a group
Remove May Hu from Technical Support.
Remove yourself from a group
Remove me from Technical Support.
Recording Names and Greetings for a Group
The Genie speaks the name of a group or one of its alternate names in the following situations:
• To prompt users who call, send messages, or broadcast to a group.
• To confirm calls, messages, or broadcasts to a group.
• To confirm calls, messages, or broadcasts to a group.
To ensure more natural sounding speech, you should record names for the Genie to use. If you
do not record names, the Genie attempts to pronounce them by converting the spelling of the
group names to spoken words.
do not record names, the Genie attempts to pronounce them by converting the spelling of the
group names to spoken words.
To record group names, press the Call button, wait for the Genie to answer, and say “Record
names for group name.” The Genie walks you through the steps for recording the group name
and its alternates.
names for group name.” The Genie walks you through the steps for recording the group name
and its alternates.
Similarly, the Genie speaks a greeting when someone calls the group and no members can
accept the call. This greeting can let callers know that they have reached the proper group or give
them further information. If a greeting is available, the Genie plays it before automatically asking
callers if they want to leave a message. Vocera sends messages left for a group to every member
in the group.
accept the call. This greeting can let callers know that they have reached the proper group or give
them further information. If a greeting is available, the Genie plays it before automatically asking
callers if they want to leave a message. Vocera sends messages left for a group to every member
in the group.
For example, a retail store could record a greeting that says, “Thank you for calling Hardware
Supplies. Our team members are busy assisting customers right now, but if you leave a message,
one of us will call you back as soon as possible.”
Supplies. Our team members are busy assisting customers right now, but if you leave a message,
one of us will call you back as soon as possible.”
Greetings can help all callers, but they are especially useful when people who are not Vocera
users call into the system with a telephone. These callers may not be familiar with Vocera, and a
greeting helps to “break the ice”.
users call into the system with a telephone. These callers may not be familiar with Vocera, and a
greeting helps to “break the ice”.
Action
Recommended Commands (Italics
indicate an example)
Alternative Forms
Record name prompts for a
group
Record names for Technical Support.
Record name prompts for
Technical Support.
Record a greeting for a group
Record greeting for Technical Support.