Zebra Technologies Corporation RFID-M2HF Manuel D’Utilisation
129
Troubleshooting
Communications Problems
12/2/05
XiIIIPlus/R110Xi/R170Xi User Guide
13383L-002 Rev. A
Communications Problems
Table 14
identifies problems with communications, the possible causes, and the recommended
solutions.
Table 14 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to
the printer but was not
recognized. The DATA
light does not flash.
the printer but was not
recognized. The DATA
light does not flash.
The communication
parameters are incorrect.
parameters are incorrect.
Check the printer driver or software
communications settings (if applicable).
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the control panel
menu. See
the serial port setting in the control panel
menu. See
Set Serial Communications
on page 71
.
Make sure you are using the correct
communication cable. See
communication cable. See
Data Cable
Requirements on page 23
for the requirements.
Using the control panel controls, check the
protocol setting. It should be set to
protocol setting. It should be set to
NONE
. See
Set Protocol on page 72
.
If a driver is used, check the driver
communication settings for your connection.
communication settings for your connection.
A label format was sent to
the printer. Several labels
print, then the printer
skips, misplaces, misses, or
distorts the image on the
label.
the printer. Several labels
print, then the printer
skips, misplaces, misses, or
distorts the image on the
label.
The serial communication
settings are incorrect.
settings are incorrect.
Ensure that the flow control settings match.
Check the communication cable length. See
Data Cable Requirements on page 23
for
requirements.
Check the printer driver or software
communications settings (if applicable).
communications settings (if applicable).
A label format was sent to
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
The prefix and delimiter
characters set in the printer
do not match the ones in the
label format.
characters set in the printer
do not match the ones in the
label format.
Verify the prefix and delimiter characters. See
Set Format Prefix Character on page 74
and
Set Delimiter Character on page 74
for the
requirements.
Incorrect data is being sent
to the printer.
to the printer.
Ensure that ZPL II is being used.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
computer. Ensure that they match the printer
settings.
If the problem continues, check the ZPL II
format for changed
format for changed
^CC
,
^CT
, and
^CD
.