ZyXEL Communications Corporation B220 Manuel D’Utilisation
ZyAIR Wireless LAN Utility
Troubleshooting
7-1
Chapter 7
Troubleshooting
This chapter covers potential problems and the possible remedies. After each problem description, some
instructions are provided to help you to diagnose and to solve the problem.
7.1 Problems Starting the ZyAIR Utility Program
Table 7-1 Troubleshooting Starting ZyAIR Utility Program
Make sure the ZyAIR is properly inserted and the LED(s) is on. Refer to the
Quick Installation Guide for the LED descriptions.
Quick Installation Guide for the LED descriptions.
Use the Device Manager to check for possible hardware conflicts.
Click Start, Settings, Control Panel, System, Hardware and Device
Manager. Verify the status of the ZyAIR under Network Adapter. (Steps may
vary depending on the version of Windows).
Click Start, Settings, Control Panel, System, Hardware and Device
Manager. Verify the status of the ZyAIR under Network Adapter. (Steps may
vary depending on the version of Windows).
Install the ZyAIR in another computer.
Cannot start the ZyAIR
Wireless LAN Utility
Wireless LAN Utility
If the error persists, you may have a hardware problem. In this case, you
should contact your local vendor.
should contact your local vendor.
The ZyAIR Wireless
LAN Utility displays only
three tabs.
LAN Utility displays only
three tabs.
When the ZyAIR Wireless LAN Utility displays only three tabs, you are using
the Windows XP wireless configuration tool at the same time. Refer to the
Disable Windows XP Wireless LAN Configuration Tool chapter to disable the
Windows XP wireless configuration tool.
the Windows XP wireless configuration tool at the same time. Refer to the
Disable Windows XP Wireless LAN Configuration Tool chapter to disable the
Windows XP wireless configuration tool.