ZyXEL Communications Corporation B220 Manuel D’Utilisation
ZyAIR Wireless LAN Utility
7-2
Troubleshooting
7.2 Problems Communicating With Other Computers
Table 7-2 Troubleshooting Communication Problems
PROBLEM CORRECTIVE
ACTION
The ZyAIR computer cannot
communicate with the other
computer.
communicate with the other
computer.
A. Infrastructure Make sure that the AP and the associated computers are turned on and
working properly.
Make sure the ZyAIR computer and the associated AP use the same
SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the Security screen.
Make sure the ZyAIR computer and the associated AP use the same
SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the Security screen.
B. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on.
Make sure the ZyAIR computer and the peer computer(s) are using the
same SS ID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.
same SS ID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.
7.3 Problem with the Link Status
Table 7-3 Troubleshooting Link Quality
PROBLEM CORRECTIVE
ACTION
The Link Quality is poor all
the time.
the time.
Move your computer closer to the AP or the peer computer(s) within the
transmission range.
There is too much radio interference (for example microwave or another
AP using the same channel) around your wireless network. Relocate or
reduce the radio interference.
transmission range.
There is too much radio interference (for example microwave or another
AP using the same channel) around your wireless network. Relocate or
reduce the radio interference.
The Link Strength is poor
all the time.
all the time.
Move your computer closer to the AP or peer computer(s) within the
transmission range.
There is too much radio interference (for example microwave or another
AP using the same channel) around your wireless network. Relocate or
reduce the radio interference.
transmission range.
There is too much radio interference (for example microwave or another
AP using the same channel) around your wireless network. Relocate or
reduce the radio interference.