ZyXEL Communications Corporation V630 Manuel D’Utilisation
Chapter 17 Troubleshooting
V630 User’s Guide
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1 Make sure you have entered the user name and password correctly. The default password
is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
2 Close your browser session and open a new one.
You may also need to clear your Internet browser’s cache. In Internet Explorer, click
Tools and then Internet Options to open the Internet Options screen.
Tools and then Internet Options to open the Internet Options screen.
In the General tab, click Delete Files. In the pop-up window, select the Delete all offline
content check box and click OK. Click OK in the Internet Options screen to close it.
content check box and click OK. Click OK in the Internet Options screen to close it.
3 Turn the phone off and on again.
17.3 Wireless LAN
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When I scan for an access point I can’t find one, or I can’t find the right one.
If you scan for an access point (AP) and find none, either the V630 is out of the AP’s coverage
area (out of range), or the AP is set to not broadcast its SSID (the network name). Move closer
to the AP and try again.
area (out of range), or the AP is set to not broadcast its SSID (the network name). Move closer
to the AP and try again.
If the AP still does not show on the scan result, either:
• Input the ESSID manually and try to connect.
• Access the AP’s configuration interface and set it to broadcast the SSID.
If other APs display when you scan, the V630 is working correctly. However, if you know that
there are other APs in the area, and no APs display when you scan, you may have a hardware
problem. In this case, contact your vendor.
there are other APs in the area, and no APs display when you scan, you may have a hardware
problem. In this case, contact your vendor.
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I can’t connect to the access point.
If you find the AP when you scan, but you cannot connect to it, there may be a problem with
the wireless security settings.
the wireless security settings.
• Ensure that the V630 supports the security standard the AP uses.
• Ensure that the V630 and the AP use exactly the same settings.
• If you continue to experience difficulties, set the AP to use no security (disconnect it from
the network first) and try to connect.
• If you have another wireless client (a notebook wireless card, for example) try using it to
connect. If it connects successfully, your V630 may have a hardware problem. Contact
your vendor. If the other wireless client does not connect successfully, the AP may be
malfunctioning or misconfigured.
your vendor. If the other wireless client does not connect successfully, the AP may be
malfunctioning or misconfigured.