VTech Telecommunications Ltd 80-9098-00 Manuel D’Utilisation

Answering Calls

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You can set your Deskset to answer Intercom calls automatically, without your having to 
touch the phone to answer. When you enable Intercom Auto Answer, ANS appears at 
the top of the Deskset screen as shown in Figure 13 unless DND is active, since Auto 
Answer is disabled when DND is on.

After the call rings for the amount of time specified in the Auto Answer Delay (see 

, a two-second notification screen appears, and you 

hear a warning tone. Speak after the tone.

If you do not want the Deskset to automatically answer the call, press CANCEL or 

 while the call is ringing to send the call to the Intercom Call Forward–No 

Answer target. See 

.

If there are multiple incoming Intercom calls, Auto Answer applies to the first call.

Call Forward–No Answer is a setting that redirects incoming calls. The Syn248 system 
has two types of Call Forward–No Answer settings.
Phone Line Call Forward–No Answer can only be set by the system administrator. 
This setting determines the destination for unanswered calls on each line. After a call is  
forwarded, the call cannot be answered at the Deskset. Calls can be forwarded to:

„

an extension

„

an extension’s voicemail (without ringing the Deskset)

„

an external phone number

„

Auto Attendant (default destination). See 

.

Intercom Auto Answering applies only to direct Deskset-to-Deskset calls. Auto 
Answering does not apply to forwarded calls that use your Intercom line(s).

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Speak after the tone.

If the Intercom Auto Answer Delay is set to zero, you hear no ring. Instead, the 

Call Answered screen appears and you hear the warning tone.