Schlumberger Sema SMFMM-1 Manuel D’Utilisation

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Testing, Troubleshooting, and Maintenance
SENTINEL Meter Technical Reference Guide
7-13
Time and Date Wrong (TOU Version)
Time/Date Wrong in PC or Handheld Device
—Verify and update time/date in 
programming device and download new time and date to meter. See 
appropriate software manual for more detailed directions.
Wrong Line Frequency
—Verify proper line frequency is selected in setup 
routine in programming software. Select proper frequency and reconfigure 
meter.
Battery Failure During Power Outage
—Verify battery voltage. Replace 
battery and download new time and date.
Daylight Savings Time Not Programmed Correctly
—Verify DST is selected in 
program. Reconfigure meter with correct program.
Component Failure
—Return meter for repair.
Optional Output Contact Closures Not Occurring
Meter Improperly Programmed
—Verify all required programmable values 
were defined.
Output Wiring Not Properly Connected
—Verify wiring and correct.
Meter Not Supplied with Output Electronics
—Retrofit proper output 
circuitry.
Option Board Component Failure
—Replace Option Board.
Meter Component Failure
—Return meter for repair.
Low (or No) Wetting Voltage
—Apply wetting voltage.
No Load
—Confirm load should be present.
Programmer Cannot Communicate with Meter
Optical Probe Cable Assembly Failure
—Check cable with known meter that 
communicates. Check meter against known cable that is functioning. Also 
check batteries in cable assembly (if applicable).
COM Port in Programmer Is Set Wrong
—Verify proper COM port number has 
been selected in the setup routine of the programming software. If the wrong 
COM port is selected communications will not occur.
Security Code in Meter
—If security codes have been downloaded to the 
meter, the programming device must have the proper code to make connection 
to the meter. Verify security codes in the setup routine of the programming 
software.
Cable Not Connected Properly
—Verify optical probe lines up properly over the 
optical connector. Reinstall cover for proper alignment. Verify PC (or 
handheld) and cable are securely connected and attached to the correct COM 
port.
Incorrect Cable Selection
—Wrong cable selected in Communications | 
Probes
 section of PC-PRO+ 98.
Main Register Electronics Failure
—Return meter for repair.
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