HP Data Protector Express 6.0 f/ 1 Server, E-LTU TC330BAE Manuel D’Utilisation
Codes de produits
TC330BAE
Warranty and Services
Included with the Product
Included with the Product
HP warrants only that the software media will be free of physical defects for a period of ninety (90) days
from delivery. For more information about HP's Global Limited Warranty see:
from delivery. For more information about HP's Global Limited Warranty see:
Product Support
Data Protector Express 6.0 part numbers do not include product support. Product support is acquired by
purchasing one of the available HP Care Packs. In order to be entitled to new versions of Data Protector
Express, the product must be covered by a valid Care Pack. Each product license requires a Care Pack for
support and updates.
purchasing one of the available HP Care Packs. In order to be entitled to new versions of Data Protector
Express, the product must be covered by a valid Care Pack. Each product license requires a Care Pack for
support and updates.
For more information on, please visit:
HP Care Pack Services
HP Care Pack Services offer a standard reactive hardware and software support services suite sold
separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also provides a
combination of integrated proactive and reactive services, such as Proactive 24 Service and Critical Service.
In addition with HP Proactive Select, you can acquire the specific proactive constancy and technical
services. HP Proactive Select menu offers a broad set of service options that you can mix and match
depending on your specific requirements. Proactive service options include offers for server, storage,
network, SAN device, software, environment and education services.
separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also provides a
combination of integrated proactive and reactive services, such as Proactive 24 Service and Critical Service.
In addition with HP Proactive Select, you can acquire the specific proactive constancy and technical
services. HP Proactive Select menu offers a broad set of service options that you can mix and match
depending on your specific requirements. Proactive service options include offers for server, storage,
network, SAN device, software, environment and education services.
NOTE: Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Most Data Protector Express customers will purchase their Care pack Services from a commercial
reseller. Details of the available Care Pack Services for a specific country are available at
reseller. Details of the available Care Pack Services for a specific country are available at
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
configuration tools.
Recommended HP Care Pack Service for optimal satisfaction with Data Protector Express 6.0
3-Year 24x7 HP Software
Technical Support
Technical Support
For a higher return on your investment, HP Software Technical Support provides software support services
designed specifically for Data Protector Express. Available 24x7, this 3-year combined reactive support
option delivers over-the-phone software support around-the-clock.
designed specifically for Data Protector Express. Available 24x7, this 3-year combined reactive support
option delivers over-the-phone software support around-the-clock.
Improve uptime with responsive software services
Enjoy consistent service coverage across geographically dispersed sites
Update Data Protector Express at a predictable cost
Increase customer satisfaction-with no interoperability gaps
Enjoy consistent service coverage across geographically dispersed sites
Update Data Protector Express at a predictable cost
Increase customer satisfaction-with no interoperability gaps
QuickSpecs
HP Data Protector Express 6.0
Service and Support, HP Care Pack, and Warranty Information
DA - 13732 Worldwide — Version 5 — September 21, 2012
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