Cisco Catalyst 3850 WS-C3850-48P-E Fiche De Données
Codes de produits
WS-C3850-48P-E
© 2013 Cisco and/or its affiliates. This document is Cisco Public Information.
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Cisco Enhanced Limited Lifetime Hardware Warranty
The Cisco Catalyst 3850 Series Switches come with an E-LLW that includes NBD delivery of replacement
hardware where available and 90 days of 8x5 Cisco TAC support.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
For further information on warranty terms, visit
http://www.cisco.com/go/warranty
. Table 14 provides information
about the E-LLW.
Table 14.
E-LLW Details
Cisco E-LLW
Device covered
Applies to Cisco Catalyst 3850 Series Switches.
Warranty duration
As long as the original end user continues to own or use the product, provided that fan and power supply warranty is
limited to 5 years.
limited to 5 years.
EoL policy
In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the
announcement of discontinuance.
announcement of discontinuance.
Hardware replacement
Cisco or its service center will use commercially reasonable efforts to ship a replacement for NBD delivery, where
available. Otherwise, a replacement will be shipped within 10 working days after receipt of the RMA request. Actual
delivery times might vary depending on customer location.
available. Otherwise, a replacement will be shipped within 10 working days after receipt of the RMA request. Actual
delivery times might vary depending on customer location.
Effective date
Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not
more than 90 days after original shipment by Cisco).
more than 90 days after original shipment by Cisco).
TAC support
Cisco will provide during business hours, 8 hours per day, 5 days per week basic configuration, diagnosis, and
troubleshooting of device-level problems for up to a 90-day period from the date of shipment of the originally
purchased Cisco Catalyst 3850 product. This support does not include solution or network-level support beyond the
specific device under consideration.
troubleshooting of device-level problems for up to a 90-day period from the date of shipment of the originally
purchased Cisco Catalyst 3850 product. This support does not include solution or network-level support beyond the
specific device under consideration.
Cisco.com access
Warranty allows guest access only to Cisco.com.
Licensing for Cisco Catalyst 3850 Series Switches
The three feature sets available with all Cisco Catalyst 3850 Series Switches are:
●
LAN Base: Enterprise access layer 2 switching features
●
IP Base: Enterprise access layer 3 switching features
●
IP Services: Advanced enterprise layer 3 switching (IPv4 and IPv6) features
The LAN Base feature set offers enhanced intelligent services that include comprehensive Layer 2 features, with
up to 255 VLANs. The IP Base feature set provides entry-level enterprise services in addition to all LAN Base
features, with 1K VLANs. IP Base also includes the support for wireless controller functionality (mobility agent and
mobility controller role; additional access point license required for mobility controller role), routed access, smart
operations, FNF, and so on. The IP Services feature set provides full enterprise services that include advanced
Layer 3 features such as EIGRP, OSPF, BGP, PIM, and IPv6 routing such as OSPFv3 and EIGRPv6. All software
feature sets support advanced security and MQC-based QoS.
The Cisco Catalyst 3850 Series Switches with LAN Base feature set can only stack with other Cisco Catalyst 3850
Series LAN Base switches. The same applies to IP Base and IP Services as well. A mixed stack of LAN Base
switch with IP Base or IP Services feature set is not supported.