AVM 3370 20002563 Manuel D’Utilisation

The User Interface Does Not Open

FRITZ!Box 3370

97

Checking the Security Software

The user interface cannot be displayed in the web browser.

Security software is blocking access to the user interface.

Security software like firewalls can prevent access to the user 
interface of the FRITZ!Box. Configure exceptions for the 
FRITZ!Box in all of the enabled security software.

Opening the User Interface Using the Fixed IP Address

The FRITZ!Box has a fixed IP address that cannot be changed. 
The FRITZ!Box always can be reached at this IP address.

Proceed as follows to open the FRITZ!Box user interface using 
this IP address:

1.

Connect a computer to the FRITZ!Box with a network ca-
ble (see 

).

2.

Make sure that the computer obtains its IP address auto-
matically (see 

).

3.

Start your Internet browser and enter the FRITZ!Box’s 
fixed IP address: 

The FRITZ!Box user interface opens.

4.

Check the IP settings of the FRITZ!Box and correct them if 
necessary.

Cause

Help

If you would like to exit security software to test access to the 
FRITZ!Box, remove the DSL cable first. After testing, first start 
the security software before reinserting the DSL cable and 
connecting to the Internet!

Fixed IP address

169.254.1.1