ooma Hub Manuel D’Utilisation

41

  

 

Check that your ooma system is powered. The 

ooma Tab should be blue.

  Check that the phone (or cordless base station) 

is correctly plugged into the

port of an 

ooma Hub or ooma Scout.

    

 

If you make any outgoing phone call when  

  you hear the regular dialtone, regular calling  

  charges will apply.

  

Check that your phone is plugged into the 

port of an ooma Hub or ooma Scout 

and that the 

 port is plugged into a working 

phone jack.  Also, verify that your Internet 

connection is working.

     

 

If you are using the ooma system with a   

  landline, verify that the phone jack is working  

  by connecting your phone directly to it. You  

  should hear a regular dialtone.

  

Check that you have followed the network 

cabling instructions carefully. The ooma Hub 

port (and the 

 port, if plugged in) 

should show a solid green light. 

  Reboot any network devices, such as modems, 

routers, hubs, switches, and any computers. 

  Attempt to connect to and browse the Internet 

from a computer hooked up to the 

 port. 

  

Configure a computer to “Obtain IP address 

automatically” (using DHCP) and connect it to the 

ooma Hub 

 port. Open up a web browser 

and go to http://setup.ooma.com. This will bring 

up a simple interface to configure port forwarding 

and assign a static IP address to the ooma Hub. 

  

Modems with only a USB connection are not 

supported. Many modems can be reconfigured to 

use Ethernet instead. Please contact your high-

speed Internet service provider for more details.

  

Check that the ooma Hub 

 port is plugged 

into the correct phone jack. If you have an 

integrated landline, connect a phone directly to 

the phone jack and check for a regular dialtone. 

  

ooma recommends that the ooma Hub be 

directly connected to the modem (connected to 

the 

 port) and that router, computers and 

other network devices be connected behind it 

(connected to the 

 port) so that voice traffic 

can be intelligently prioritized over other Internet 

traffic.

  If you have setup your ooma Hub between 

your modem and other network devices and 

still experience diminished voice quality, you 

can further optimize how ooma prioritizes 

voice traffic under Advanced Settings at                           

http://setup.ooma.com. This site must be 

accessed from a computer connected to the 

 port of the ooma Hub.