ooma Hub Manuel D’Utilisation

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Any phones not connected through a ooma Hub 

or ooma Scout should be disconnected from the 

wall. You may purchase additional ooma Scout 

devices on our website. 

  

With the Instant Second Line, the user will hear 

a new ooma dialtone before making another call, 

even when the first line is in use. To join a call 

already in progress, press the active line button 

or the Flash button on your telephone handset. 

  

Be sure that the phones in use are connected to 

different ooma Hub or ooma Scout devices. Keep 

in mind that cordless phone systems that have 

multiple cordless handsets associated with one 

base station are treated like a single phone.

  

To complete an international call, you must add 

funds into your pre-paid account. This can be 

done online in the ooma Lounge. Once your 

account is funded, international calls can easily 

be placed without access codes or calling cards. 

  

Check that your phones are connected to the 

 port of an

ooma Hub or ooma Scout. If 

the phone needs power, confirm that it is plugged 

in correctly.

 

 

The ooma system must be installed on the 

  phone line that corresponds to the phone 

  number you registered with your ooma    

  system. If you have multiple phones lines, 

  check to make sure the ooma Hub 

 port  

  has been connected to the correct phone line.

  Next, check if the Send-to-Voicemail     button 

is lit red. This means 

Do not Disturb is active and 

all calls are forwarded directly to voicemail. To 

deactivate 

Do not Disturb mode, press the   

button for two seconds. The light will turn off.

Most issues can be resolved easily and quickly with our online support system at:

At the website, you can also:

  Search our knowledge base
  Read Frequently Asked Questions
  Submit an issue or chat with a customer support representative

If you are unable to resolve your problem online, you can call ooma, seven days a week at 

.