Benq P51 Manuel D’Utilisation

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88  Guarantee certificate (UK)
Guarantee certificate 
(UK)
Without prejudice to any claim the user (customer) 
may have in relation to the dealer or retailer, the cus-
tomer shall be granted a manufacturer's Guarantee 
under the conditions set out below: 
• In the case of new devices and their components ex-
hibiting defects resulting from manufacturing and/
or material faults within 24 months of purchase, 
BenQ Mobile shall, at its own option and free of 
charge, either replace the device with another device 
reflecting the current state of the art, or repair the 
said device. In respect of parts subject to wear and 
tear (including, but not limited to, batteries, key-
pads, casings, small parts on casings, protective cov-
erings where included in the scope of delivery), this 
warranty shall be valid for six months from the date 
of purchase.
• This Guarantee shall be invalid if the device defect is 
attributable to improper treatment and/or failure to 
comply with information contained in the user 
manuals. 
• This Guarantee shall not apply to or extend to serv-
ices performed by the authorised dealer or the cus-
tomer themselves (e.g. installation, configuration, 
software downloads). User manuals and any soft-
ware supplied on a separate data medium shall be 
excluded from the Guarantee. 
• The purchase receipt, together with the date of pur-
chase, shall be required as evidence for invoking the 
Guarantee. Claims under the Guarantee must be 
submitted within two months of the Guarantee 
default becoming evident. 
• Ownership of devices or components replaced by 
and returned to BenQ Mobile shall vest in 
BenQ Mobile.
• This Guarantee shall apply to new devices pur-
chased in the European Union. For Products sold in 
the United Kingdom the Guarantee is issued by 
BenQ Mobile UK Ltd., 1 Arlington Square, Down-
shire Way, Bracknell, Berkshire, RG12 1WA, 
United Kingdom.
• Any other claims resulting out of or in connection 
with the device shall be excluded from this Guaran-
tee. Nothing in this Guarantee shall attempt to limit 
or exclude a Customer’s Statutory Rights, nor the 
manufacturer's liability for death or personal injury 
resulting from its negligence.
• The duration of the Guarantee shall not be extended 
by services rendered under the terms of the Guaran-
tee.
• Insofar as no Guarantee default exists, BenQ Mobile 
reserves the right to charge the customer for re-
placement or repair. 
• The above provisions do not imply a change in the 
burden of proof to the detriment of the customer.
To invoke this Guarantee, please contact our online 
support on the Internet 
www.BenQMobile.com/customercare
or the telephone service. The relevant number is to be 
found in the accompanying user guide.