Panasonic Arbitrator 360 Guide D’Information

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Steps for CMS 2.5 upgrade to CMS 3.1.9 
 
•  Remove CMS Client then CMS Server from Control Panel -Add remove 
programs 
•  Delete Insight Video-Net folder from C:\Program Files\ 
•  Delete Insight Video Net registry key: Hkey Local Machine-Software-
Insight Video Net 
•  From Start – Run -  cmd type in sc delete”FICS”  Hit enter 
•  Should show delete success *Note with version 2.5.0 –this step can be 
skipped. 
•  From Start – Run – cmd type sc delete”Insight Rename Service” 
•  Should show delete success 
•  Reboot machine 
•  Install CMS 3.1 (and above) server then CMS 3.1 (and above) Client 
•  From Start-Program files-Insight Video Net – Server – License Application 
•  Reboot 
 
 
 
CMS 3.0 upgrade to CMS 3.1.9 
 
•  Right click on the Client Update Service Icon in Task bar (near the 
clock) and Exit 
•  Right Click on the Watchdog Icon in task bar (near the clock) and Exit 
•  Remove CMS Client and CMS Server from Control Panel -Add remove 
programs 
•  Delete Insight Video-Net folder from C:\Program Files 
•  Delete Insight Video Net registry key: Hkey Local Machine-Software-
Insight Video Net 
•  Reboot machine 
•  Install CMS Server then CMS Client 
•  License 
•  Reboot