Avaya 7 Manuel D’Utilisation

To transfer a call using Basic Transfer:

1. While you are on an active call, select Call > Transfer > Basic Transfer from the menu 

bar.

The current call is automatically put on hold, a new Call Information Panel (CIP) is 
displayed, and a dial tone is heard.

2. Using the keyboard or Dial Pad, enter the number of the party to receive the transferred 

call.

3. When the receiving party answers, you can privately talk to the party and then select 

Basic Transfer again to complete the transfer.

Both CIPs are no longer displayed in the main window, indicating that the transfer was 
successful.

You can complete the transfer at any time after the number is entered, either during the 
ringing state or after the second party answers.

You can change this call transfer into a conference by selecting Basic Conference 
instead of Basic Transfer.

4. If there is no answer, the line is busy, or you decide the transfer is not needed, do the 

following steps to cancel the transfer:

●

Select the Release button associated with the receiving party. This action terminates 
the call to the receiving party.

●

Return to the call on hold by selecting the Reconnect button on the associated CIP.

Use the Unsupervised Transfer feature to transfer an active call to another extension or 
telephone number by entering the number of the receiving party into a dialog box. 
Announcement of the call to the receiving party is not available in this mode.