Avaya 7 Manuel D’Utilisation

3. Select the OK button.

The caller is automatically put on hold, a new Call Information Panel (CIP) is displayed, a 
dial tone is heard, and Avaya IP Agent displays a confirmation dialog box.

If you need to enter digits, such as answering prompts, use the number pad on the right 
side of this dialog box. If you are on hold or are delayed for some reason, you can return to 
the original call without losing this call by selecting the Switch to call on hold button and 
select this button again to return to the transfer.

4. Remain on the line and wait for an answer.

5. Perform one of the following actions:

This section provides information and procedures for conferencing multiple calls together so 
that all parties can communicate simultaneously.

This section contains the following topics:

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Note:

If all of your call appearances are currently in use, you can conference only with 
existing call appearances, not new telephone numbers.

The number dialed is answered

Announce the call and select the OK button in the 

confirmation dialog.
Both CIPs are no longer displayed in the main 

window, indicating that the transfer was 

successful.

The number dialed is not answered 

or is busy

Select the Cancel button in the confirmation dialog 

and select the Reconnect button on the 

appropriate CIP to return to the held call.