3com 800ix-SMP Manuel D’Utilisation
Determining you interactive whiteboard system’s
status
status
Use the following table to determine the status of your interactive whiteboard system:
Projector
Power light
Power light
Projector
Service light
Service light
ECP light
Ready light
Projected
image
image
Touch and
pen control
pen control
Status and related
troubleshooting
troubleshooting
Normal operating statuses
Solid green
Off
Solid green
Solid green
Correct
Full control
The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
the remaining sections of this chapter
for troubleshooting information.
Flashing green
Off
Flashing green
Off
None
None
The system is starting up.
Solid amber
Off
Solid amber
Off
None
None
The system is in Standby mode.
Flashing
amber
amber
Off
Flashing
amber
amber
Off
None
None
The system is entering Standby
mode.
mode.
Solid green
Off
Solid green
Solid amber
N/A
None
The interactive whiteboard’s
controller module is starting up.
controller module is starting up.
If this process takes longer than 10
seconds, see Resolving controller
module issues on page 48.
seconds, see Resolving controller
module issues on page 48.
Solid green
Off
Solid green
Flashing
amber
amber
N/A
N/A
The interactive whiteboard’s
controller module is ready to receive a
firmware update or is applying a
firmware update.
controller module is ready to receive a
firmware update or is applying a
firmware update.
If the Ready light flashes amber but
no firmware update appears on the
screen, see Resolving controller
module issues on page 48.
no firmware update appears on the
screen, see Resolving controller
module issues on page 48.
Error statuses
Solid green
Off
Solid green
Solid green
Incorrect
Full control
There’s an issue with the projected
image.
image.
Solid green
Off
Solid green
Solid green
Correct
None
There’s an issue with the interactive
whiteboard.
whiteboard.
Solid green
Off
Solid green
Flashing green
Correct
Touch only
SMART Product Drivers isn’t
installed or running correctly on the
connected computer.
installed or running correctly on the
connected computer.
Solid green
Off
Solid green
Off
OR
Solid red
N/A
None
There’s an issue with the connections
between the interactive whiteboard
and the other components of the
system.
between the interactive whiteboard
and the other components of the
system.
Solid green
Off
Off
Off
OR
Solid red
N/A
N/A
The ECP isn’t receiving power.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
46