Metrologic Instruments IS3480 Manuel D’Utilisation

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T
ROUBLESHOOTING
 
G
UIDE
  
 
The following guide is for reference purposes only.  Contact a Metrologic 
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited 
warranty terms on page 45. 
 
Symptoms 
Possible Cause(s) 
Solution 
All Interfaces 
The unit has no 
LEDs, beeper 
or motor spin. 
No power is being 
supplied to the 
scanner. 
Check the transformer, outlet 
and power strip.  Make sure the 
cable is plugged into the 
scanner. 
The unit has no 
LEDs and / or 
beeper. 
No power is being 
supplied to the 
scanner from host. 
Some host systems cannot 
supply enough current to power 
the IS3480.  Use the power 
supply included with the 
scanner. 
There are 
multiple scans 
upon 
presentation of 
code. 
The same symbol 
timeout is set too 
short. 
Adjust the same symbol timeout 
for a longer time increment.
 
The beeper is disabled.  Enable the beeper. 
The unit powers 
up but does not 
beep. 
No tone is selected. 
Select a tone. 
The unit is trying to 
scan a particular 
symbology that is not 
enabled. 
UPC/EAN, Code 39, Interleaved 
2 of 5, Code 93, Code 128 and 
Codabar are enabled by default. 
Verify that the type of bar code 
being read has been selected 
The unit powers 
up but does not 
scan and/or 
beep. 
The scanner has been 
programmed for a 
character length lock, 
or a minimum length 
and bar code being 
scanned does not 
satisfy the 
programmed criteria 
Verify that the bar code that is 
being scanned falls into the 
criteria.  
 
Typical of Non-UPC/EAN codes. 
The scanner defaults to a 
minimum of 4 character bar 
code.