DISH Network 138410 Manuel D’Utilisation

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Page 74
Chapter 3
Using the System
2. Select the 
System Setup
 option. 
3. Select the 
Installation
 option. 
 
4. Select the 
Factory Defaults 
option.The receiver displays a 
Warning
 
message, prompting you to confirm that you want to reset the receiver.
5. Select the 
Yes
 option to confirm the reset. The receiver resets, and then 
displays the 
Installation and Setup
 menu.
Troubleshooting Tools
Your receiver has diagnostic tools that a Customer Service Representative 
may ask you to use if you should ever run into problems while using your 
equipment. Even though these tools are quite helpful, it is recommended 
that you only use them when on the phone with a DISH Network 
representative.
Resetting Your Receiver
Reset your receiver as directed by the Customer Service Representative as 
follows:
1. Press and hold the front panel POWER button four to six seconds.
2. Let go of the front panel POWER button.
It will take a few minutes for your receiver to reset and come back on. 
When you reset your receiver, your receiver may have to download an 
updated 
Program Guide
. If this is the case, it may take a little longer for the 
receiver to come back on.
Diagnostics
This test make sure that the receiver telephone connection is correct. Select 
the 
Connection
 option to begin the test. The receiver displays a message 
asking you to wait until the test is done.
If the telephone connection is correct, the receiver displays a 
Phone 
Connection OK
 message.
Select the 
Dial Out 
option so the receiver can make a toll-free call to the 
Customer Service Center. Press the SELECT/OK button to start the 
call. When the call is done, select the 
Cancel
 option to exit the test 
menu.
If the telephone line is not connected properly, the receiver displays a 
failure message. Check the telephone connection and then repeat the 
test.