Avaya 4600 Manuel D’Utilisation

The telephone continually reboots, or reboots 
continuously about every 15 minutes. 

CAUSE: The telephone cannot find the call 
server. 
RESOLUTION: Ensure that MCIPADD is 
administered either manually or through 
DHCP, TFTP, or HTTP, as appropriate. 

CAUSE: This might be a firmware fault 
because the MAC address in memory is 
corrupted.
RESOLUTION: Return the telephone to 
Avaya for repair.

The message light on the telephone turns on 
and off intermittently, but the telephone never 
registers.

CAUSE: This is a hardware fault. 
RESOLUTION: The telephone must be 
returned to Avaya for repair.

The telephone stops 
working in the 
middle of a call, 

AND no lights are lit on 
the phone and the 
display is not lit.

CAUSE: Loss of power. 
RESOLUTION: Check the connections 
between the telephone, the power supply, 
and the power jack. For example, verify that 
either static addressing was not used or that 
any changes to static addresses were 
entered correctly.

AND power to the 
telephone is fine (and 
the telephone might 
have gone through the 
restarting sequence).

CAUSE: Loss of path to Avaya media server, 
DHCP Lease expired, or DHCP server not 
available when telephone attempts to 
renegotiate DHCP lease.
RESOLUTION: As above. Note that if the 
telephone is attached to a 30A switched hub, 
upon loss of Ethernet connectivity, the usual 

No Ethernet

 message is not displayed.