Avaya 4600 Manuel D’Utilisation

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Issue 2.2 April 2005
99
 
Chapter 5: Troubleshooting Guidelines
Introduction
This chapter describes problems that might occur during 4600 Series IP Telephone operation 
and possible ways of resolving these problems.
Error Conditions
 identifies some of 
the possible operational problems that might be encountered after successful 4600 Series IP 
Telephone installation. Possible installation problems and how to conduct a telephone self-test 
are discussed in the 4600 Series IP Telephone Installation Guide’s “Troubleshooting” chapter. 
The following User Guides also contain guidance for users having problems with specific IP 
telephone applications:
4601 IP Telephone User Guide
4602/4602SW IP Telephone User Guide
4610SW IP Telephone User Guide, 
4620/4620SW/4621SW IP Telephone User Guide, 
4622SW IP Telephone User Guide,
4625SW IP Telephone User Guide, and 
4630/4630SW IP Telephone User Guide 
Note:
Note:
Most of the problems reported by 4600 Series IP Telephone users are not likely 
to be problems with the telephone itself. Problems are more likely LAN-based, 
where Quality of Service, server administration, and other issues can impact 
end-user perception of IP telephone performance.