Guide De DépannageTable des matièresTheory of operation27Basic operation28Function structure28Operation sequence28Engine control system30DC controller PCA31Motor control32Motor locations33Failure detection33Fan control34Fan locations35Failure detection35Low-voltage power-supply PCA36Over-current/over-voltage/overload protection37Safety interruption37Power supply voltage detection37Sleep mode38Power supply illumination control38High-voltage power-supply PCA39Fuser control41Fuser temperature control43Fuser heater protective function43Fuser failure detection44Pressure roller cleaning45Laser scanner system46Laser scanner failure detection47Laser scanner safety function47Image-formation system48Image-formation process49Latent-image formation block50Step 1: primary charging50Step 2: laser-beam exposure51Development block51Step 3: developing51Transfer block52Step 4: image transfer52Step 5: separation from the drum52Fuser block53Step 6: fusing53Drum-cleaning block53Step 7: drum cleaning53Toner cartridge53Other image-formation functions55Drum discharge55Transfer roller cleaning55Environment change control56Pickup, feed, and delivery system57Pickup and feed block60Cassette pickup61Cassette media-size detection and cassette-presence detection61Cassette lift operation62Lift-up operation62Lift-down operation62Cassette media-presence detection63Cassette multiple-feed prevention63MP tray pickup65MP tray media-presence detection65MP tray multiple-feed prevention66Feed-speed control66Skew-feed prevention68Media-length detection69Fuse and delivery block70Loop control70Output bin media-full detection72Jam detection73No pick jam 173Feed stay jam 174Fuser output delay jam 174Fuser output stay jam 174Output delay jam 174Output delay jam 274Output stay jam 174Residual paper jam 175Fuser wrap jam 175Door open jam 175Multiple-feed jam 175Automatic delivery75500-sheet paper feeder (Tray 4)76500-sheet paper feeder motor control77500-sheet paper feeder failure detection77500-sheet paper feeder pickup and feed operation78500-sheet paper feeder cassette pickup79500-sheet paper feeder cassette media-size detection and cassette-presence detection79500-sheet paper feeder lift-up operation80500-sheet paper feeder cassette media-presence detection81500-sheet paper feeder cassette multiple-feed prevention81500-sheet paper feeder jam detection82No pick jam 282Residual paper jam 182Door open jam 183500-sheet paper feeder automatic delivery831x500 and 3x500 paper feeder and stand84Paper deck motor control87Paper deck failure detection87Paper deck pickup-and-feed operation87Paper deck cassette media-size detection and cassette-presence detection89Paper deck lift-up operation90Paper deck cassette media-presence detection91Paper deck jam detection91No pick jam 291No pick jam 3 (3x500-sheet paper deck only)92Residual paper jam 192Door open jam 192Paper deck automatic delivery923,500-sheet high-capacity input (HCI) feeder93HCI motor control95HCI failure detection95HCI pickup-and-feed operation96HCI cassette media-size detection and cassette-presence detection97HCI lift-up operation98HCI cassette media-presence detection98HCI jam detection100No pick jam 2100No pick jam 3100Residual paper jam 1101Door open jam 1101HCI automatic delivery101Duplexer102Duplexer motor control103Duplexer motor failure detection103Duplexer fan control104Duplexer fan failure detection104Duplexer reverse and feed operation104Duplexer reverse and feed operation sequence105Side misregistration detection106Side misregistration failure detection108Duplexer jam detection108Fuser output stay jam 2108Reverse jam 1109Duplex re-pickup jam 1109Duplex re-pickup jam 2109Duplex re-pickup jam 3109Residual paper jam 1109Duplexer automatic delivery109Solve problems111Solve problems checklist112Menu map114Preboot menu options115Current settings pages123Troubleshooting process124Determine the problem source124Troubleshooting flowchart124Power subsystem125Power-on checks125Power-on troubleshooting overview125Tools for troubleshooting127Individual component diagnostics127LED diagnostics127Understand lights on the formatter127Heartbeat LED127Heartbeat LED, product initialization128HP Jetdirect LEDs130Engine diagnostics130Engine-test button130Paper path test132Paper path sensor tests132Manual sensor tests134Cartridge door switch (SW3)136Left door switch (SW1)137Right door sensor (SR8)138Cartridge install sensor (SR1)139Top (top-of-page) sensor (SR9)140Fuser loop sensor (SR6)141Fuser output sensor (SR12)142Duplex switchback sensor (SR1)143Duplexer refeed sensor (SR2)144Tray 4 feed sensor (SR1)145Output sensor (SR3)146Tray/bin manual sensor tests147Main product trays149Tray 1 paper sensor (SR1)149Tray 2 Paper sensor (SR7)150Tray 2 paper surface sensor (SR10)151Tray 2 paper size switches (SW4, SW6)152Tray 3 paper sensor (SR5)153Tray 3 paper surface sensor (SR11)154Tray 3 paper size switches (SW5, SW7)155Output bin full sensor (SR4)156Optional 500-sheet paper tray (Tray 4)157Tray 4 paper sensor (SR3)157Tray 4 paper surface (SR2)158Tray 4 paper size switches (SW2, SW3)159Tray 4 Feed sensor (SR1)160Lower right door sensor (SW1)1611x500 and 3x500 paper deck trays162Tray 4 paper sensor (SR3)162Tray 4 paper surface sensor (SR2)162Tray 4 paper size switches (SW2, SW3)162Tray 4 feed sensor (SR1)162Tray 4 door opening/closing door switch (SW1)162Tray 5 paper sensor (SR83)163Tray 5 paper surface sensor (SR82)163Tray 5 paper size switches (SW82, SW83)163Tray 5 feed sensor (SR81)163Tray 5 door opening/closing switch (SW1)163Tray 6 paper sensor (SR93)163Tray 6 paper surface sensor (SR92)163Tray 6 paper size switches (SW92, SW93)163Tray 6 feed sensor (SR91)163Tray 6 door opening/closing switch (SW1)163HCI trays164Tray 4 paper sensor (PS3103)164Tray 4 paper surface sensor (PS3101 and PS3102)164Tray 4 paper size sensor (PS3303)165Tray 4 paper feed sensor (PS3302)166Tray 4 door open sensor (SW3301)166Tray 5 paper sensor (PS3203)167Tray paper surface sensor (PS3201 and PS3202)168Tray 5 paper size sensor (PS3304)168Tray 5 feed sensor (PS3305)169HCI exit sensor (PS3301)170Print/stop test170Component tests171Control-panel tests171Half self-test171Drum rotation test check172Component test (special-mode test)172Diagrams174Block diagrams174Location of connectors179DC controller connections179Plug/jack locations181Locations of major components182General timing charts197Circuit diagrams198Internal test pages200Clean the paper path200Set up an auto cleaning page200Print a configuration page201Configuration page201HP embedded Jetdirect page202Finding important information on the configuration pages203Control panel menus204Administration menu204Reports menu204General Settings menu205General Print Settings menu211Default Print Options menu214Display Settings menu215Manage Supplies menu217Manage Trays menu218Network Settings menu220Troubleshooting menu234Device Maintenance menu236Backup/Restore menu236Calibration/Cleaning menu237USB Firmware Upgrade menu238Service menu238Interpret control-panel messages239Control-panel message types239Control-panel messages23911.00.YY Internal clock error To continue, touch “OK”23920.00.00 Insufficient memory: <Device> To continue, touch “OK”23921.00.00 Page too complex To continue, touch “OK”24033.WX.YZ Used board/disk installed24040.00.01 USB I/O buffer overflow To continue, touch “OK”24040.00.02 Embedded I/O buffer overflow To continue, touch “OK”24040.00.03 EIO <X> buffer overflow To continue, touch “OK”24040.00.04 EIO <X> bad transmission To continue, touch “OK”24140.00.05 Embedded I/O bad transmission To continue, touch “OK”24141.03.YZ Unexpected size in Tray <X>24141.03.YZ Unexpected size in Tray <X> To use another tray, touch "Options"24241.05.YZ Unexpected type in Tray <X>24241.05.YZ Unexpected type in Tray <X> To use another tray, touch "Options"24341.WX.YZ Error To use another tray, touch "Options"24447.FC.YZ Printer calibration failed To continue, touch “OK”24647.WX.YZ Printer calibration failed24749.XX.YY Error To continue turn off then on24750.WX.YZ Fuser error To continue turn off then on24751.00.YY Error To continue turn off then on25152.00.00 Error To continue turn off then on25152.00.20 Error To continue turn off then on25252.<XX>.00 Error To continue turn off then on25254.XX.YY Error25255.XX.YY DC controller error To continue turn off then on25356.00.YY Error To continue turn off then on25357.00.0X Error25458.00.04 Error To continue turn off then on25459.00.00 Error To continue turn off then on25459.00.20 Error To continue turn off then on25559.00.30 Error To continue turn off then on25559.00.40 Error To continue turn off then on25559.05.50 Error To continue turn off then on25559.05.60 Error To continue turn off then on25660.00.0Y Tray <Y> lifting error25662.00.00 No system To continue turn off then on25669.11.YY Error To continue, touch “OK”25770.00.00 Error To continue turn off then on25781.WX.YZ Embedded JetDirect Error To continue turn off then on25781.YY.YY EIO Error To continue turn off then on25898.00.0X Corrupt data in X volume258<Binname> full Remove all paper from bin258Bad optional tray connection259Black Cartridge low259Black Cartridge very low259Black Cartridge very low To continue, touch “OK”259Card slot device failure To clear touch “Clear”260Card slot file operation failed To clear touch “Clear”260Card slot file system is full To clear touch “Clear”260Card slot is write protected To clear touch “Clear”260Card slot not initialized To clear touch “Clear”260Cartridge ship mode261Chosen personality not available To continue, touch “OK”261Cleaning disk <X>% complete Do not power off261Close left door261Close top cover262Data received262Disk full Delete stored jobs262Disk low Delete stored jobs262EIO <X> disk not functional263EIO <X> disk spinning up263EIO device failure To clear touch “Clear”263EIO file operation failed To clear touch “Clear”263EIO file system is full To clear touch “Clear”263EIO is write protected To clear touch “Clear”264EIO not initialized To clear touch “Clear”264Event log is empty264Fuser Kit Low264Fuser Kit very low264Fuser Kit very low To continue, touch “OK”265Incompatible <supply>265Incompatible supplies265Initializing...266Install Black Cartridge266Install Fuser Unit266Install supplies266Internal disk device failure To clear touch “Clear”266Internal disk file operation failed To clear touch “Clear”267Internal disk file system is full To clear touch “Clear”267Internal disk is write protected To clear touch “Clear”267Internal disk not found267Internal disk not functional267Internal disk not initialized To clear touch “Clear”268Internal disk spinning up268Load Tray 1 [Type] [Size]268Load Tray 1 [Type] [Size] To continue, touch “OK”268Load Tray <X>: [Size]268Load Tray <X>: [Size] To continue, touch “OK”269Load Tray <X>: [Size] To use another tray, touch "Options"269Load Tray <X>: [Type], [Size]269Load Tray <X>: [Type], [Size] To use another tray, touch "Options"270Manually feed output stack Then touch "OK" to print second sides270Manually feed: [Size]271Manually feed: [Size] To continue, touch “OK”271Manually feed: [Size] To use another tray, touch "Options"271Manually feed: [Type], [Size] To continue, touch “OK”272Manually feed: [Type], [Size] To use another tray, touch "Options"272No job to cancel272Output Bin full272Paperless mode273Printing Engine Test...273Printing stopped To continue, touch “OK”273RAM Disk device failure To clear touch “Clear”273RAM Disk file operation failed To clear touch “Clear”273RAM Disk file system is full To clear touch “Clear”274RAM Disk is write protected To clear touch “Clear”274RAM Disk not initialized To clear touch “Clear”274Remove cartridge lock274Remove the toner cartridge274Replace Black Cartridge275Replace Fuser Kit275Replace supplies275ROM disk device failed To clear touch “Clear”276ROM disk file operation failed To clear touch “Clear”276ROM disk file system is full To clear touch “Clear”276ROM disk is write protected To clear touch “Clear”276ROM disk not initialized To clear touch “Clear”276Size mismatch in Tray <X>277Standard bin full Remove all paper from bin277Supplies low277Supplies very low To continue, touch “OK”277Supply memory warning278Tray <X> empty: [Size]278Tray <X> empty: [Type], [Size]278Tray <X> open278Tray <X> overfilled Remove excess paper279Tray <X> overfilled To use another tray, touch "Options"279Type mismatch Tray <X>279Unable to cancel firmware update job280Unable to install the firmware280Unsupported drive installed280Unsupported supply in use280Unsupported supply installed281Unsupported supply installed To continue, touch “OK”281Unsupported tray configuration281Unsupported USB accessory detected Remove USB accessory281Upgrade complete To continue turn off then on282USB accessory needs too much power Remove USB and turn off then on282USB accessory not functional282USB hubs are not fully supported Some operations may not work properly282USB is write protected To clear touch “Clear”282USB not initialized To clear touch “Clear”283USB storage accessory removed Clearing any associated data283USB storage device failure To clear touch “Clear”283USB storage file operation failed To clear touch “Clear”283USB storage file system is full To clear touch “Clear”283Used supply in use283Used supply installed To continue, touch “OK”284Event log messages285Print or view an event log286Clear an event log286Event log message table286Clear jams289Jam locations289Auto-navigation for clearing jams289Clear jams in the output-bin area290Clear jams in Tray 1290Clear jams in Tray 2 or Tray 3291Clear jams in the 500-sheet trays293Clear jams in the 3,500-sheet high-capacity tray294Clear jams from the toner-cartridge area297Clear jams in the fuser300Clear jams from the duplexer302Solve paper-handling problems303The product picks up multiple sheets of paper303The product does not pick up paper303Use manual print modes304Print quality troubleshooting tools306Repetitive defects measurements306Solve image-quality problems307Image defect examples307Clean the product315Print a cleaning page315Solve performance problems316Solve connectivity problems317Solve USB connection problems317Solve wired network problems317The product has a poor physical connection.317The computer is using the incorrect IP address for the product317The computer is unable to communicate with the product318The product is using incorrect link and duplex settings for the network318New software programs might be causing compatibility problems318The computer or workstation might be set up incorrectly318The product is disabled, or other network settings are incorrect318Service mode functions319Service menu319Product resets320Restore factory-set defaults320Restore the service ID320Product cold reset321Format Disk and Partial Clean functions322Active and repository firmware locations322Partial Clean322Execute a 3 Partial Clean323Format Disk323Execute a 2 Format Disk324Product firmware upgrades325Determine the installed revision of firmware325Perform a firmware upgrade325Embedded Web Server325USB storage device (Preboot menu)326USB storage device (control-panel menu)328Service and support329Hewlett-Packard limited warranty statement330HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement332HP policy on non-HP supplies333HP anticounterfeit Web site334Data stored on the toner cartridge335End User License Agreement336OpenSSL339Customer self-repair warranty service340Customer support341Product specifications343Physical specifications344Power consumption, electrical specifications, and acoustic emissions344Environmental specifications344Regulatory information345FCC regulations346Environmental product stewardship program347Protecting the environment347Ozone production347Power consumption347Toner consumption347Paper use347Plastics347HP LaserJet print supplies348Return and recycling instructions348United States and Puerto Rico348Multiple returns (more than one cartridge)348Single returns348Shipping348Residents of Alaska and Hawaii349Non-U.S. returns349Paper349Material restrictions349Disposal of waste equipment by users350Electronic hardware recycling350Chemical substances350Material Safety Data Sheet (MSDS)350For more information350Declaration of conformity352Safety statements354Laser safety354Canadian DOC regulations354VCCI statement (Japan)354Power cord instructions354Power cord statement (Japan)354EMC statement (China)355EMC statement (Korea)355EMI statement (Taiwan)355Laser statement for Finland355GS statement (Germany)357Substances Table (China)357Restriction on Hazardous Substances statement (Turkey)357Restriction on Hazardous Substances statement (Ukraine)357Index359Taille: 14 MoPages: 366Language: EnglishOuvrir le manuel
