Motorola DCH100 Manuale Utente

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6 TROUBLESHOOTING 
 
19
 
Problem Possible 
Solutions 
There is no audio 
when viewing 
cable channels. 
•  Verify that the Mute button on the remote 
control has not been pressed. Press mute 
on the remote control to restore sound. 
•  If the DCH receiver audio output is 
connected to the TV, verify that the Mute 
button on the TV has not been pressed. 
•  If the DCH receiver audio output is 
connected to a home theater receiver, 
verify that the receiver is set to the 
appropriate input source and the Mute 
button on the receiver has not been 
pressed. 
•  Verify that you have the correct cables for 
the audio connections. 
•  Verify that the audio cables are firmly 
connected between the DCH receiver and 
the audio playback device (TV, receiver, 
DVD player, etc.). 
There is no audio 
from the center 
and/or surround 
speakers of a 
home theater 
receiver 
connected to the 
DCH receiver. 
•  Not all Dolby Digital
®
 programs feature full 
5.1 surround sound. In some cases, the 
programs may only contain left and right 
stereo audio. 
•  Verify that the S/PDIF cable (coaxial or 
optical) is firmly connected to the DCH 
receiver and the home theater receiver. 
•  Verify that the home theater receiver is set 
to a surround sound audio mode (Dolby 
Digital, Dolby Pro Logic II
®
, Dolby Pro 
Logic
®
). 
•  Verify that the receiver is properly 
configured to work with all connected 
speakers.