VTech DS6121 Manuale Utente

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If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit 

our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

Problem

Suggestion

My telephone does not 

work at all.

Make  sure  the  battery  is  installed  and  charged  correctly  (page  3).  For  optimum  daily 

performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged firmly into the telephone base and the telephone 

wall jack.
Unplug  the  electrical  power  to  the  telephone  base.  Wait  for  approximately  15  seconds, 

then plug it back in. Allow up to one minute for the cordless handset and telephone base to 

synchronize.
Charge the battery in the handset for up to 16 hours.
Remove and re-insert the battery. If that still does not work, it may be necessary to purchase 

a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working telephone. 

If the other telephone does not work, the problem is probably in the wiring or the local service. 

Call the local telephone company.

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LOW  BAT TERY  is 

displayed on screen.

Place the handset in the telephone base for recharging.
Remove and re-install the battery and use it normally until fully discharged, then recharge the 

handset on the telephone base for up to 16 hours.
If the above measures do not correct the problem, the battery may need to be replaced.

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