DELL 1355cnw Manuale Utente

Troubleshooting

The numbers stored in the 

memory do not dial correctly.

Ensure that the numbers are stored in the memory 

correctly. 
Print a Address Book list. 

The document does not feed 

into the printer.

Ensure that the document is not wrinkled and you are 

putting it in correctly. Check that the document is of 

the right size, not too thick or thin. 
Ensure that the ADF cover is firmly closed. 

Faxes are not received 

automatically.

The FAX mode should be selected. 
Ensure that there is paper in the PSI or MPF. 
Check to see if the display shows Memory Full.

The printer does not send 

faxes.

Sending should show up on the display. 
Check the other fax machine you are sending to, to see 

if it can receive your fax. 

The incoming fax has blank 

spaces or is received in poor-

quality.

The fax machine sending you the fax may be faulty. 
A noisy phone line can cause line errors. 
Check your printer by making a copy. 
The toner cartridge may be empty. Replace the toner 

cartridge. For details, see "Replacing Toner Cartridges" 

Some of the words on an 

incoming fax are stretched.

The fax machine sending you the fax had a temporary 

document jam. 

There are lines on the 

documents you send.

Check your scan glass for marks and clean it. See 

The printer dials a number, 

but the connection with 

another fax machine fails.

The other fax machine may be turned off, out of paper, 

or cannot answer incoming calls. Speak with the other 

machine operator and ask her/him to sort out the 

problem. 

Documents are not stored in 

the memory.

There may not be enough memory to store the 

document. If the display shows a Memory Full 

message, delete any documents you no longer need 

from the memory and then restore the document, or 

wait for the job in progress (e.g., a fax transmission or 

reception) to complete.