DELL 1355cnw Manuale Utente

Troubleshooting

The printer scans very slowly. Graphics are scanned more slowly than text when 

using the Scan to E-mail or Scan to Network feature. 
Communication speed becomes slow in scan mode 

because of the large amount of memory required to 

analyze and reproduce the scanned image. 
Scanning images at a high resolution takes more time 

than scanning at a low resolution.

Document misfeeds or 

multiple feeds occur in the 

Automatic Document Feeder 

(ADF).

Ensure that the document’s paper type meets the 

specifications for the printer. See "Supported Paper 

Types" on page 198 for more information.
Check whether the document is properly loaded in the 

ADF.
Ensure that the document guides are adjusted 

properly.
Ensure that the number of document sheets do not 

exceed the maximum capacity of the ADF.
Ensure that the document is not curled.
Fan the document well before loading it in the ADF.

Vertical stripes appear on the 

output when scanned using 

the ADF.

Clean the ADF glass.
See "Cleaning the Scanner" on page 454.

A smear appears at the same 

location on the output when 

scanned using the document 

glass.

Clean the document glass.
See "Cleaning the Scanner" on page 454.

Images are skewed.

Ensure that the document is loaded straight in the 

ADF or on the document glass.

Diagonal lines appear jagged 

when scanned using the 

ADF.

If the document uses thick media, try scanning it from 

the document glass.