DELL 1355cnw Manuale Utente
498
Troubleshooting
The printer does not properly
transfer scan data to a
specified destination via the
Scan to E-mail or Scan to
Network feature.
Check if the following settings have been set correctly
on the Dell Printer Configuration Web Tool.
Scan to Network
Check the following settings under Address Book
Check the following settings under Address Book
Server Address:
• Server Address
• Share Name
• Server Path
• Login Name
• Login Password
• Share Name
• Server Path
• Login Name
• Login Password
Scan to E-mail
Check the following setting under Address Book
Check the following setting under Address Book
Fax/E-Mail:
• E-Mail Address
Cannot scan using WIA on a
Windows Server 2003
computer.
Enable WIA on the computer.
To enable WIA:
To enable WIA:
1
Click Start, point to Administrative Tools, and then
click Services.
2
Right-click Windows Image Acquisition (WIA), and
then click Start.
Cannot scan using TWAIN
or WIA on a Windows Server
2008 or Windows Server
2008 R2 computer.
Install the Desktop Experience feature on the
computer.
To install Desktop Experience:
To install Desktop Experience:
1
Click Start, point to Administrative Tools, and then
click Server Manager.
2
Under Features Summary, click Add Features.
3
Select the Desktop Experience check box, click Next,
and then click
Install.
4
Restart the computer.
Problem
Action