NEC IP8800/S2400 Manuale Utente

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3.   
Troubleshooting Functional Failures in Operation
105
3.13.2
Communication with VRRP Configuration in IPv4 Network Is 
Disabled
Isolate the problem according to the failure analysis methods shown in the table below if communication with the 
VRRP configuration is disabled.
Table 3-61: VRRP Failure Analysis Method
No.
Troubleshooting Steps and Command
Action
1
Check the status of the remote systems and 
this system constituting a same virtual router 
and confirm that one system is used as a 
master router and other systems are used as 
backup routers.
For the configuration constituting a single virtual router, if one system is master 
and the other systems are backup, check the following:
• If terminals are connected under the virtual router without other routers between 
them, confirm that the virtual IP address of the virtual router is configured as a 
default gateway in the network settings of each terminal.
• Check for the routing information in devices on the communication paths 
including this system.
Go to No. 2 if there is no problem in terminal setting and in the route information 
in systems on the communication route.
Go to No. 3 if the status of a virtual router is not correct.
2
Execute the show vlan command with 
"detail" parameter specified to confirm that 
the status of the physical port within the 
VLAN where the virtual router is set up is set 
to "Forwarding."
• If the physical port is set to "Blocking," the communication has been interrupted 
temporarily due to the STP topology change or the like. If this is the case, wait 
for a while and check again to see if the physical port is set to "Forwarding." If 
the status of the physical port does not change to "Forwarding" after some time, 
check the configuration and physical network structure.
• If the physical port is "down," it is not physically connected. Check to see if 
connectors and/or cables are connected correctly.
If the status of the physical port is "Forwarding," check to see if traffic in the target 
network is not high.
3
Confirm that both remote system and this 
system constituting a virtual router are not set 
to master.
Go to No. 4 if multiple virtual routers are set to master.  [IP8800/S6700] 
[IP8800/S6600] [IP8800/S6300]
Go to No. 6 if multiple virtual routers are set to master. [IP8800/S3600]
Go to No. 10 if multiple virtual routers are not set to master.
4
Confirm that primary virtual router to which 
virtual router connect is set by the detail 
parameter of the show vrrpstatus 
command. [IP8800/S6700] [IP8800/
S6600] [IP8800/S6300]
If the primary virtual router is configured, go to No.5.
If the primary virtual router is not configured, go to No.6.
5
Confirm that VLAN and VRID of the 
primary virtual router are the same as ones of 
devices connected to the virtual routers. 
[IP8800/S6700] [IP8800/S6600] 
[IP8800/S6300]
If VLAN and VRID of the primary virtual router are different among devices 
connected to the virtual routers, multiple of the virtual routers will function as 
master. Be sure to adjust the configurations of devices connected to virtual routers.
If VLAN and VRID of the primary virtual router are the same among devices 
connected to the virtual routers, go to No.6. Note that you should take those 
procedure (No.6 or later) against the primary router.
6
Check the communication between the 
routers constituting the virtual router using 
the ping command with the actual IPv4 
addresses.
If the routers constituting the virtual router cannot communicate with each other 
with the actual IPv4 addresses, check the physical network configuration.
Go to No. 7, if the communication between routers constituting the virtual router 
is possible by issuing the ping command with the actual IPv4 addresses.