Omega OMB-DAQSCAN-2000 Series Manuale Utente

DaqScan/2000 Series 

898095

 

Troubleshooting & Customer Support      10-3 

 
 

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Make sure the Ethernet network is not experiencing technical problems. Check with your 

Network Administrator. 

Ensure that your system is properly configured in the Daq Configuration Applet [located in 

the Windows’ Control Panel].  If a device is not configured correctly it will not be 

accessible from an application. 

Verify that the correct MAC (Media Access Control) number is reflected by the software.  

If communications cannot be established with the Daq device or, if trying to connect 

causes the system to hang or crash, try the following: 

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Verify that the device power switch is set to ON and that the POWER ON indicator 

is lit. 

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Ensure that all physical device interface connections are correct.  This includes 

Ethernet connections from the Daq device to the host PC’s Ethernet jack, or 

Ethernet Network hub. 

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Run the Daq Configuration applet from the Windows Control Panel.  Make sure 

the device is configured to the appropriate Ethernet port with the appropriate 

protocol.  Run the device test and if it fails try other protocols for the device.  Be 

sure to click on <Apply> to apply the settings, before re-running the test. 

If problems persist, notify your Network Administrator.  If he or she can’t solve the 

problem, contact the factory.